Mailjet

RATING:

4.3

(412)

About Mailjet

Mailjet is a cloud-based email automation solution that helps small to large businesses create, manage, send and optimize email marketing as well as transactional emails. The platform offers a drag-and-drop builder that allows users to send personalized communications to customers and monitor in real-time. Primary features of Mailjet include a dedicated workspace, role-based permissions, customizable templates, activity logs, automated workflows, Simple Mail Transfer Protocol (SMTP) relay and scheduling. The platform includes A/B testing that enables users to test and optimize multiple versions of emails with various criteria such as name, subject, content and design. Additionally, it offers email segmentation that allows users to group customers based on name, gen...

Mailjet Pricing

Mailjet’s free plan gives you access to major features like unlimited contacts, delivery and analytics dashboards, customer support, APIs and more. Send up to 6000 emails per month. Mailjet’s premium plans offer advanced features like Segmentation, A/B Testing, Email Automation and more. Mailjet works well with structure of all sizes and has a variety of plans for every needs, from Forever Free (6000 emails/month) to Custom Plans. Check https://www.mailjet.com/pricing for full details about Mailjet Pricing.

Starting price: 

$15.00 per month

Free trial: 

Available

Free version: 

Available

Beautiful Email Templates
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Mailjet Reviews

Overall Rating

4.3

Ratings Breakdown

Secondary Ratings

Ease-of-use

4

Customer Support

4

Value for money

4

Functionality

4

Most Helpful Reviews for Mailjet

1 - 5 of 135 Reviews

User Profile

Mark

Verified reviewer

Market Research, 11-50 employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2021

Great mailing platform

Easy to setup, I like how they instruct you to setup your mailing domain in an optimal way and guide you through the process.

PROS

The overall design of the platform as well as the email builder is one of the best i've seen. It makes it possible for even novice users to design templates and send email campaigns.

CONS

Price is a bit high compared to some open source and self hosted options like OemPro but for a SASS product its still pretty good.

Reason for choosing Mailjet

We actually use both for redundancy

Sahar

Apparel & Fashion, 11-50 employees

Used monthly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed December 2021

For the price, Mailjet is near perfect

The Mailjet template creator is easy to use if you have any experience using other template creators. Love how they include "saved sections" in the template creator for ease of creation. Mailjet has strict rules for anti-spam measures and that's a good thing. The majority of my emails do get delivered. For the frequency of our newsletters, Mailjet is perfect for our company. For transactional emails, we use Marsello because of its vast segment properties.

PROS

Picking a mail software is extremely stressful since most companies will charge you an arm and a leg when your list grows. Mailjet is the most value-driven software for medium-sized businesses.

CONS

If you want to segment at all, you have to upgrade to higher payment tiers. After testing their segment tiers, I wasn't too impressed by the options, so I downgraded it.

Reasons for switching to Mailjet

Mailchimp has gotten so much more expensive over the years.

Anonymous

2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

2

EASE OF USE

2

VALUE FOR MONEY

1

CUSTOMER SUPPORT

4

FUNCTIONALITY

1

Reviewed December 2019

Steer clear if you're looking to send a large volume of emails

Overall, if you want to send a little bit of email with webhooks and api calls, this will work. If you're sending large scale campaigns, it could ruin your email list size because of the lack of functionality around reengagement campaign parameters.

PROS

The sales people and customer support were very nice. If you were looking to use the free tier or send low volume of emails then MailJet will do the job (ie: in place of MailChimp) however, if you're looking at this v's constantcontact or sendgrid, selligent etc then I would definitely not go with MailJet.

CONS

MailJet do not want clients to use them as a databasing tool which means, if you have a segment of users who are engaged and opened 20 times in the last 30 days and you want to get those email addresses to push into facebook to find a look alike audience...you can't. MailJet won't let you get that data. They also blacklist your softbouncing emails in the background and limit the characters in subject lines.

Reasons for switching to Mailjet

Due to price but wish we hadn't and actually went back to SailThru after 6 months of trying to get MailJet to work properly.

Vendor Response

Hi - thanks for your feedback. Please feel free to send us an email to contact@mailjet.com and we'd be happy to look into your account. In the meantime, we apologize for any inconvenience. Our platform and API is designed to handle higher volumes and as long as our Sending Policy is adhered to, we will be able to address any of your issues. Thanks again, the Mailjet team.

Replied December 2019

Nicolas

Internet, 1 employee

Used weekly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

FUNCTIONALITY

4

Reviewed December 2023

Great affordable emailing software

PROS

The price is definitely very cheap for the value.

CONS

The app is sometimes buggy and it can lead to frustration especially when you build transactional templates with lots of variables.

Isaac

Think Tanks, 2-10 employees

Used less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

FUNCTIONALITY

4

Reviewed September 2019

A solid option for managing email lists.

PROS

Ease of use A plethora of features Messages arrive to inbox (not spam) Good analytics Overall value is good

CONS

Mailjet limits your sending rate at first Some features could be more customizable (e.g. subscriber forms/widgets) Can be a bit complicated to add sender addresses and verify URLs

Reason for choosing Mailjet

Price and pragmatism of features

Reasons for switching to Mailjet

Mailjet has better % of arriving in inbox (not spam) Better package of features More customization and control Overall better service