Zoho Mail
About Zoho Mail
Zoho Mail Pricing
Mail Lite: $1/user/month (5GB per user) or $1.25/user/month (10GB per user) Mail Premium: $4/user/month (50GB per user) Workplace: starts from $3/user/month Plans are billed annually.
Starting price:
$1.00 per month
Free trial:
Available
Free version:
Available
Most Helpful Reviews for Zoho Mail
1 - 5 of 205 Reviews
Anthony
2 - 10 employees
Used more than 2 years
OVERALL RATING:
5
Reviewed October 2021
Mail Made Easy
Ngala Emmanuel
Verified reviewer
Graphic Design, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed September 2023
An incredible email management system with amazing features
It helps us with email management ( chatting and marketing). It's quite super easy to manage. I highly recommend it.
PROSWe currently use Zoho Mail Solutions as our email management system. It's cheap and easy to use. From domain verification to mailbox creation- It's super easy to use.It works pretty much like Gmail with the exception that it offers more advanced email automation features than Gmail.Notifications are sent in a timely manner, the user interface is rich in texture and design. There are great themes to play around with. I can customize the default email templates or autoresponders and many more.It also offers user account security like two-factor authentication.
CONSI think the admin console can be difficult to locate sometimes. There are too many features in the user dashboard. While this might not be a big deal, for a new user it can be challenging.Secondly, all external images from emails are hidden by default and I need to enable them manually by clicking on "display now" before they show up. It's frustrating.
Reasons for switching to Zoho Mail
Google Workspace is not bad, however, it lacks some advanced features that I will require from an email marketing tool and also it's expensive.
Dedre
Verified reviewer
Luxury Goods & Jewelry, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2023
A simple email client that is far more superior to any other
I love Zoho mail. It is easy to use and even the free version has so much more functionality and support than GMail for example.Inbox management is convenient, especially the option to use aliases for different email inbox delivery.
PROSI started using Zoho Mail as a free mail client that could be configured with a custom domain, and I switched with all 3 of my businesses.It is easy to use and can be integrated with the whole Zoho suite, which makes running your business so much easier.The voice typing is really great, especially if you are on the road and have to respond quickly and can be done via the app.The Workdrive is like Google Drive, where you can store all your documents for easy access, and you can add events and meetings to the calendar or create tasks.The collaboration feature between employees in an organization is excellent and helpful with quick chats or keeping a response history without having to email the responses back and forth between employees. Channel can be created for each department to keep them separated as well.
CONSThis is a straightforward email client like Gmail or Outlook, so for any additional features, such as an autoresponder or CRM, you have to use the rest of the Zoho Suite. This is expected though, and the extra features of Zoho mail make it far superior to the other email clients.
Reasons for switching to Zoho Mail
I was looking for a free email client that allows custom domain emails. However, I soon upgraded to the paid version for Zoho suite features.
Vansh
Verified reviewer
Marketing and Advertising, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
3
EASE OF USE
1
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed July 2021
A good option if you use other Zoho apps, but it's not without annoyances.
Features-wise, Zoho Mail does not fall short at all. It has everything you need for an email app. It just doesn't feel as refined as Gmail. Bug fixes and a refreshed, more modern UI will make the product near-perfect.
PROSWhat I love about all Zoho products is how seamless the complete experience is. The way all the apps communicate with each other is super convenient. This integration is particularly evident between Zoho Mail and Zoho CRM. It's in the simple things, like how the email contact list is integrated with contacts/leads/deals added in CRM. I also love how when you receive an email, you can see, from the Mail app itself, whether this address is a lead, deal or just contact. It's a nice touch. The UI is also extremely easy to navigate. All buttons are where they're supposed to be, and I appreciate the night mode. It's a boon while working in low light conditions.
CONSDespite its amazing features, my experience of using Zoho Mail on desktop was extremely sub-par. Everything is just slow; there's no other way to put it. The app itself takes a few seconds extra to load occasionally, but that's just the beginning. Formatting emails is infuriating, to say the least. Uploading images in between text can take minutes (these are compressed photos of less than 1MB) even on solid wifi. I often use GIFs, and these take even longer to upload if they don't fail altogether. Resizing images within the emails is glitchy. The font picker does not switch to the right font sometimes. Also, before I send out emails with images/videos/gifs, I usually send out a test to my Zoho and Gmail accounts to see if it looks alright. More often than not, the images and videos will not load on Zoho Mail at all, while Gmail would load them in a split second. As someone who writes a lot of emails, these are not things I can put up with. Also, the UI, while dead easy to navigate, is extremely dull and boring. Gmail is leagues ahead in this regard. I hope this is a one-off incident since I don't see many other reviewers complaining about these on Capterra. It's a shame though, because the overall proposition is so solid and appealing.
Jose
Legal Services, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2024
The best option for SME
cost effective, easy to use, affordable for sme
PROSEasy to use and cost effective for SME.
CONSAll is ok, sorry, no cons for zoho mail.
Reasons for switching to Zoho Mail
it was too expensive for my company, no affordable