About One Call Now

One Call Now is a mobile-based application designed for mass messaging purposes on the web. It provides clients easy access to tools that automate the SMS, email and voice message process and manage bulk messaging.

It not only allows users to record and send messages but also provides a text-to-speech functionality that converts text messages into an audible format, which is played to the recipient when the message is received. It also stores all messages for re-use and to track history.

One Call Now also lets users view message reports on mobile devices or any other compatible device to check the status of the delivery. Emergency alerts, event announcements, employee notifications and appointment reminders are a few exam...


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Supported Operating System(s):

Web browser (OS agnostic)

23 Reviews of One Call Now

Average User Ratings

Overall

4.59 / 5 stars

Ease-of-use

4.5

Value for money

4.0

Customer support

4.0

Functionality

4.5

Ratings Snapshot

5 stars

(15)

15

4 stars

(6)

6

3 stars

(0)

0

2 stars

(1)

1

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 23 results

August 2019

User Profile Picture

Gary from Alexander County Government/EDC

Verified Reviewer

Company Size: 2-10 employees

Industry: Religious Institutions

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Functionality

5.0

August 2019

Excellent way to communicate with church members

We use One Call Now at least once a week, sometimes almost daily, to keep our members informed of deaths, events, announcements, schedules, etc. It's a great tool that keeps everyone apprised of what's happening in the church.

Pros

Our church has used One Call Now for several years, and it has continually improved. We use it to send out phone calls, emails, and text messages. You can schedule your messages, send to specific groups that you set up, or to everyone in the system. I've found the easiest way is via phone app as you can use your phone mic to record your voice messages. Sound quality is pretty good, too.

Cons

The phone app used to be buggy but it has greatly improved. The program does cost, but saves so much time and keeps your congregation informed and updated.

November 2018

Kelli from Carlson Memorial United Methodist Church

Company Size: 2-10 employees

Industry: Religious Institutions

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

November 2018

One Call Now contacts EVERYONE how they like to be contacted.

In today's day and age, the old "phone tree" system does not work. But One Call Now calls everyone on your list and keeps recalling. You get a report showing who was contacted and who was unreachable. With the church having so many subgroups, it is nice to be able to select only certain people or groups to call with meeting updates and event reminders; rather than calling everyone at the church, every time.

Pros

One Call Now will call, text or email your group, whichever they prefer. You can set-up sub groups to call only certain people so that the whole church doesn't need to be called when a youth meeting time is changed.

Cons

One Call Now charges based on the number of phone numbers that you have in your database. So if you have a home phone and a cell phone for someone, that counts as two numbers.

July 2021

Kenyatta from EI

Company Size: 10,000+ employees

Industry: Transportation/Trucking/Railroad

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Functionality

5.0

July 2021

Great Solution for our large organization

Love it! Again easy to use and get folks trained on the software.

Pros

It was important for my organization to select a software that supported our companies emergency notification last. This software was very easy to use and get our people trained.

Cons

Our people looked for templates to start with when setting up. We ended up having to create our own, which wasn't terrible...

January 2021

Tim from Church of God of Prophecy

Company Size: 51-200 employees

Industry: Non-Profit Organization Management

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

3.0

Customer support

2.0

Functionality

4.0

January 2021

Not very reliable

I am currently looking for alternatives.

Pros

Able to contact multiple people with a single phone call

Cons

Not very reliable. Many times the report states I was contacted with the message, but I never even got a call! Several people say the message starts, stops then restarts with out ever completing the message. Several people reported that the message starts in the middle so full information is not conveyed.

April 2021

Elizabeth from New Life Church

Company Size: 2-10 employees

Industry: Non-Profit Organization Management

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

2.0

Customer support

4.0

Functionality

2.0

April 2021

Wasn’t what we needed

We enjoyed it while we used it. The price increased over the years. It just wasn’t useful for us as times changed.

Pros

We used One Call for almost 10 years. We liked the ability to communicate with our congregation.

Cons

Lack of options. Inability to converse with congregants. Low ‘open’ rate (they wouldn’t pick up or after they hear the chime they’d hang up) No option to text instead.