Verint Desktop and Process Analytics
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Overview
About Verint Desktop and Process Analytics
Verint Desktop and Process Analytics is a solution that allows businesses to gain visibility into employee desktop activity, to ensure compliance and track employees performance. It also lets users tag interactions for advanced analytics, determine actual handle/resolution times, map process steps and workflows, automate and manage operational tasks and processes, review work items with multi-step, multi-touch processes for quality and compliance, identify outliers for coaching and/or retraining.
Verint Desktop and Process Analytics Pricing
Please contact Verint directly for pricing details.
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Free version:
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