HeavyConnect
About HeavyConnect
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Most Helpful Reviews for HeavyConnect
1 - 5 of 5 Reviews
Amanda
Farming, 501-1,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2021
HeavyConnect is user friendly and great to use.
It has been fantastic, changes are made in real time and as electronic forms are submitted they are sent out directly to anyone needing to see the report. There is no delay in getting accurate information into the right hands.
PROSHow easy it is to change questions or layout of forms. I can go straight to the forms when there needs to be a change or an addition without needing to wait on any one to help me make simple changes. Also love how easy changes to forms are sent to user, users are always up to date with changes and never use different version formss because someone has not updated the app.
CONSThe amount of updates, very regular updates, although not keeping up to date was remedied with a notification every few weeks if I have become behind on updates. Big help on stay up to date
Reasons for switching to HeavyConnect
Only one person could make changes to our electronic forms and that person moved positions so it took a long time to make any changes.
Vendor Response
Thank you for writing this review, Amanda! We know it's so important to be able to quickly update forms and have those changes go out to app users right away. We're glad it has made a difference for you and your team! Thanks again.
Replied April 2021
Debra
Farming, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2021
Efficient, Accurate, Informed, Remote
HeavyConnect digital dashboard and App allows me to stay in touch with farms wherever I may be. I can be involved with operations real time with Food Safety, Worker Training, Time & Productivity Tracking, Quality Assurance, Supplier & Grower Management as reports are submitted. I can easily make comments, assist with corrective actions, review for accuracy and be involved to a level that the farms may need all from an account dashboard and from anywhere. Customer Service is always available and help to find solutions quickly when I need them. Great company, great software!
PROSFast and easy to setup regulation documents, reports and share with users. Quick summary views to monitor compliance.
CONSWould be nice to have the ability to edit documents within the software for enabled users.
Reasons for switching to HeavyConnect
Easier to setup and use.
Vendor Response
Thanks for this great review, Deb! We love hearing about how you use HeavyConnect to help your clients manage their Food Safety programs. We're so glad it's been a helpful and effective tool for you.
Replied May 2021
Rod
Farming, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2021
Easy to use, can be Spanish as well
Technical staff has been very helpful!!
PROSI can do my daily walk around our facility and us my mobile phone. Ease of is use. Peefect
CONSIt may take 10-15 seconds to boot up and get to the right screen to do my daily facility inspection list. Not a big deal but is is a little frustrating.
Vendor Response
Thank you for the review, Rod! We're so happy you've been able to easily use the app for facility inspections!
Replied April 2021
Herman
Farming, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2021
Thank you Heavy Connect
Our overall experience with Heavy connect is ongoing and very good.
PROSI love the easy to use app that we can use on our iphones as well as the ease with which to adminstinstrate the documents once created.
CONSThere is nothing I like least about heavy Connect. it is a good app.
Reason for choosing HeavyConnect
We chose heavy connect because they don't dictate which forms we have to use. we submit forms our employess are already used to completing and they transfer them to the app.
Vendor Response
Thanks, Herman! We love working with you and the whole Ippolito International team and are so glad you've found the app easy to use. We definitely know how important it is to be able to keep using the same forms your employees have already been filling out. Thank you again!
Replied April 2021
Francesca
Non-Profit Organization Management, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2021
Awesome customer service and usability
Overall an excellent experience.
PROSThe entire team at HeavyConnect made integrating the software with our existing partner farms and new farms extremely simple. Customer support is top tier. The software is also very intuitive and easy to use, even for non-tech folks.
CONSThere are sometimes minor software bugs, however whenever this is noticed contacting the team and getting it sorted out is easy.
Reason for choosing HeavyConnect
HeavyConnect offered the flexibility, customization, and usability we were looking for working with small diversified ag. farms. ranging from conventional, to organic, aquaponics, and indoor growing facilities.
Vendor Response
Thank you for taking the time to write this review! We're so glad you've had a good experience with HeavyConnect. We love working with you and the rest of the North Shore EVP team!
Replied April 2021