We have used many ticketing solutions and found TicketSpice to possess all of the features we have needed from the more expensive solutions at a fraction of the price. Excellent product.

It would be great to have a rolling window of date availability for ongoing events. Otherwise, the software works great.

Overall we are very happy with this product and using it for registration on our events!

Easily customizable. Great customer service! Had all the features we needed and lots of ways to create features we needing, using other features. That might be confusing - but basically they have lots of ways to create options and services that may not be plainly available through their software. It's been really great!

There was a minor glitch in the middle of our festival that we were able to work around, but it caused about 30 minutes of panic. It was part user error, but also part back-end software glitch. However - like I said, it was minor. Also, it was a Saturday and someone from TicketSpice called me on my cell directly from their cell on their day off to make sure I got it figured out.

Was overall satisfied with the experience of using them for ticket sales for my event. However, had a few glitches, which I hope they rectify for smoother experience: 1. Having WePay as their internal payment processor is possibly the biggest mistake. WePay does less than zero customer service; huge headache and they are plain HORRIBLE to work with! Unfortunately ticketspice cannot help much if you encounter a problem with WePay 2. Couple of my guests’ credit cards did not work when they tried to buy at the door on the day of the event 3. The QR code scan through their app did not work 30% of the time and had to do it again and again Hope they fix these for greater success !

Customer service ; ease of event page set up

WePay platform that they have - HORRIBLE!!!!

Amazing. Service is everything. [SENSITIVE CONTENT HIDDEN] treated me like i was running a million dollar event. But in reality it was all free. Their company is not making much from us but still he took the time out to help.

The software is pretty easy to use. Its just a matter of understanding what does what. Its like anything that is new. There is a learning curve at first. But after one event i now know what to do. The best was customer support by [SENSITIVE CONTENT HIDDEN]. He answered our message at 8pm at night and walked me through small issues. He fixed it all and made it amazing.

The donation part. We have a lot of users that want to go back in the ticket window and donate more. But they cannot really. But our event is unique where its free.