Our relationship with Azuga has been positive from day ONE. When we have had an issue, they are handled it quickly and professionally. A superior company to work with - they make their customers feel valued (unlike others in the industry that require long terms contracts that automatically renew).

The product from Azuga is the most valuable on the market. Even though it is very reasonably priced, the features offered from Azuga are far more valuable than its price. We have used competitive products, but Azuga - by far - is the best value for the money. Cannot recommend a product of this type any higher.

nothing - we have had no issues with the product and no complaints. Customer service is outstanding.

Working with AZUGA has been very helpfull for me and the company to protect our assets and control operation costs.

AZUGA Fleet is a great solution if you want to keep your oprations costs down and make your business more profitable. The platform is friendly and easy to use, also allows you to build the right hierarchy based on the structure of your company, meaning that you can build your reports based on gtoups, regions, buisness division and keep full visibility in a high level or granular. The reporting gives you the opportunity to measure performance and tendencies, so you can see how your business is improving with the time.

Everything looks goot to me at this point

All sales, no service. I'm confident that the positive reviews for this company are fake or first time tracking device users and simply don't know any better. Make your own decision about using their service, but I urge everyone to simply hang up on them when you get the cold call sales pitch.

The sales pitch was spot on. [SENSITIVE CONTENT HIDDEN] said everything he needed to say to get us to leave GPS Insight after 3 years of great service. He offered everything we were already getting but also added in a maintenance tracking package, plus came in $8 per device cheaper. That money adds up quickly when you run a large fleet.

You cannot create hierarchies for different types of vehicles throughout different markets or regions. If you want to filter for all of the vehicles in one market, you can't do it. If you want to filter for one type of vehicle across multiple markets, you can't do it. We were offered a 30 ping rate at standard pricing, it wasn't written in the contract so I assumed that was their standard ping rate; it is for Fleet Complete and many others. While installing and initializing the device, I found out that their standard ping rate is 2 minutes and it is an additional $2 per device, per month charge for 30 seconds. It took over 30 days and multiple emails and phone calls to get the 30 second ping rate and that was only after I told them I was canceling the service. I had the original sales call recorded and it's good I did because they tried the, "it's not in writing, so we don't know what was offered to you". It was only after I emailed them that I was canceling the service that they seemed to actually care and escalated my concern, prior to that it was always, "I let the propper team know and they are working on it". The contract stated that I had a 60 day trial period and could cancel during that time if I notified them of an issue and they failed to fix the problem within 14 days. As stated before, it was a month of them not fixing the problem and now they want to charge a $100 per device early termination fee. I will continue to fight this and will not be paying that fee.

I've used several GPS platforms in the past. This is by far the most user friendly and I'm lucky to have a great support crew at Azuga to help me with any issues/questions I have.

None really, I'm happy with the service.

The ability to track and maintain vehicle records is important for many businesses. Azuga allows this to happen with little training of office teams nor drivers. Encouraging safe driving behaviors has kept vehicle incidents to a minimum.

The mobile access can be clunky by not updating to our geography and keeps vehicles "nested" on top of each other when they are close to each other.