About FieldAx

FieldAx is a cloud-based field service and job management solution that helps organizations receive and manage service related job orders in industries such as plumbing, appliance repairing, roofing, cleaning, HVAC and refrigeration. The solution is built on the Force.com platform and offers accessibility via desktop, tablets and mobile devices.

FieldAx offers tools for job scheduling, request assignment, parts management, inspections, document sharing and more. Office managers can receive service requests from their customers, assign tasks to employees and add priority levels.

FieldAx facilitates sharing of service agreements, invoices, bills and receipts via email. Users and clients can digitally verify and sign documents, and a reporting and analyt...


Read More

Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 10

11 Reviews of FieldAx

Average User Ratings

Overall

5.00 / 5 stars

Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

Ratings Snapshot

5 stars

(11)

11

4 stars

(0)

0

3 stars

(0)

0

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 11 results

February 2020

Seth from Schaumburg Specialties LLC

Verified Reviewer

Company Size: 11-50 employees

Industry: Food & Beverages

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2020

Great software, awesome customer support

The experience has been very positive - I would definitely recommend.

Pros

This is a great, low-cost software that is very user friendly. It's saved hours of time and the customer service and support is second to none! Would definitely recommend this to all who are looking to save valuable time and money.

Cons

I'm can't even think of any cons for this software!

May 2018

Ramon from Volvo Penta Total Marine

Company Size: 51-200 employees

Industry: Transportation/Trucking/Railroad

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

May 2018

Fantastic and very flexible system with a great development and support team behind the product

The software has allowed us to take a major amount of manual work out of our system and allowing less errors in our work performed on each boat as well as our inventory count for the 1000s of motor yacht parts we manage.

Pros

Pros: Great support and development team and very flexible. We use this tool for our engineering and cleaning team managing over 250 motor yachts. We also use the system to capture all information about the boats and the jobs we perform on each boat. We use the system to assign inventory from our warehouse to the 100s of jobs being performed by our mobilized engineering teams.

Cons

I can´t think of any cons, in fact being in the volvo boating service and sales industry, others have approached me to see how we have revolutionaized our enginnering and inventory work flow with FieldAx

February 2018

Arthur from Hentland Ltd (Marlowe Group)

Company Size: 51-200 employees

Industry: Facilities Services

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2018

Fieldax is outstanding in its user friendly presentation to achieve results

Speed of processing multiple sites without limit .......minimal staff input........ extremely cost effective

Pros

This low-cost software is by far the foremost in its field, being developed to be exceptionally useful for engineers to access quickly and with desirable protocol to ensure client and service company security by correct reporting supported by customer and engineer signatures in real time. I have used this Force based software in the Regulation Compliance Service Industry at my last post where I managed the invoice monitoring system resulting in 1500 clients and 70000 sites field management and saving our company alot in a 1 year period in 2016/2017. The cost to client is next to nothing compared to results achievable. This system enabled minimal staff input for maximum results. Proven results.

February 2020

Warren from Haulbrooke

Company Size: 11-50 employees

Industry: Transportation/Trucking/Railroad

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2020

Great Product!

This is a great system, with many thoughtful hours put into the development.

Pros

This is 100% customizable to fit our needs, but just an out of the box solution, it really works! Ability to drag and drop technician schedules.

Cons

It's all good. No doubt routing will be coming soon.

August 2017

Harry from Hentland

Company Size: 51-200 employees

Industry: Civil Engineering

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2017

Worked with the system for a number of years, and cant fault its performance or adaptability

Pros

the system is so user friendly and adaptable to our needs - we needed to run a vast number of reports to keep tabs on all sorts of data, this was so easily done with the help of their Support Team

Cons

the only thing i could fault this for is its if for the system to regularly ask for a new password for security reasons, slightly annoying however its makes the system safer i suppose!

Response from Merfantz

Replied August 2017

Hi Harry, Thanks for your feedback. Thanks.