ServMan
About ServMan
ServMan Pricing
Contact ServMan for price information or a quote
Starting price:
$499.00 per month
Free trial:
Not Available
Free version:
Not Available
Most Helpful Reviews for ServMan
1 - 5 of 36 Reviews
Jill
Construction, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2017
Great software for now and as you grow your business. We shouldn't need to hire anyone else!
Many benefits, for example the dispatching was a huge benefit for us since we are in the service business. You can move jobs around with ease. Marketing reports has been very helpful for us. I need you learn more about this tool but so far the way I am using it has been helpful. We are moving forward with implementing coaching and tracking. We are so looking forward to using this tool.
PROSThe reports that we can access are great and accurate. You decide the areas within the software that your employees have access. ServMan support is excellent! They always have someone to help you when you need it.
CONSThere is a learning curve with using the software in the beginning.
Patrick
Utilities, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed September 2022
Flexible and Customizable, but Complex and Clunky
ServMan treats its accounting features as a major part of the program rather than an add on system. This, as well as the immense degree to which (with knowledge, time, money, or some combination thereof) you can customize the system as a whole to fit your use case, makes it stand out from nearly all similar software I have ever used.
CONSThe interface is a bit dated looking - but without the easy keyboard navigation that most dated systems have. It requires way to much mouse use on the back-end. It can slow down and get very clunky, and the mobile app for technicians can fail at syncing often enough to be irritating. While it is deeply customizable, doing so can require a lot of knowledge many companies may not have internally (Crystal Reports use, Microsoft SQL Server use, and learning some of ServMan's internal programming language).
Reason for choosing ServMan
ServMan has more flexibility/customization options and a far more complete accounting system than either of them.
MIA
Construction, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
3
EASE OF USE
2
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed July 2017
I WISH I WAS HERE WHEN SERVMAN WAS FIRST SET UP.
WOW WHERE DO I START, THIS IS AN EXCELLENT PROGRAM FOR DISPATCHING AND SERVICE.
PROSPROGRAM DOES ALOT AS LONG AS YOU UTILIZE SERVMAN. TRYING TO GO BACK AND CHANGE DIFFERENT AREA'S AND TRAIN EXISITING STAFF HAS BEEN VERY TIME CONSUMING.
CONSLEARNING WHAT TO UTILIZE IN SERVMAN TO HELP US IN OUR BUSINESS OPERATIONS. I WISH THE REPORTS WERE MORE USER FRIENDLY SO WE COULD CUSTOMIZE REPORTS TO SHOW EXACTLY WHAT WE WANT ONLY.
Scott
Facilities Services, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2017
Very happy w/ ServMan. A lot of functionality & robust. Very few probs, but great support if prob
increased efficiency
PROSWe like the schedule board and integrated equipment tracking. Both of these functions have improved our efficiency.
CONSThe android app is good, but I see areas of improvement in Servman Mobile. Wish it would be more robust relative to connectivity and quicker downloads - especially when pushing w/o's with images. We would love to see a field dispatcher app with the ability to see the schedule board and create W/O's in the field with more details.
Missy
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
2
FUNCTIONALITY
4
Reviewed August 2017
I like the software but training could be better.
Easy to use, very comprehensive and detailed. There are many great features and sometimes it seems we aren't utilizing all there is.
CONSThe lack of follow through is very frustrating. We migrated our credit card services with Payzer and we have had problems that have not been addressed. That is the reason for the low customer support rating.