Zight (formerly CloudApp)
About Zight (formerly CloudApp)
Awards and Recognition
Zight (formerly CloudApp) Pricing
Pricing tiers include Pro (individual), Team, and Enterprise.
Starting price:
$8.00 per month
Free trial:
Not Available
Free version:
Available
Most Helpful Reviews for Zight (formerly CloudApp)
1 - 5 of 183 Reviews
Fraser
Marketing and Advertising, 2 - 10 employees
Used less than 2 years
OVERALL RATING:
5
Reviewed February 2022
The handiest tool for image capture
Shane
Verified reviewer
Real Estate, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed November 2018
Amazing App, I Wish There Was More 3rd Party Support
In the cloud storage game, it's hard to battle against giants like Google Drive, Dropbox, Amazon, and Box. But CloudApp is a spectacular cloud storage option that allows customization of the URL for links, privacy settings with either passwords or expiration dates, easy upload and share, almost everything you could want.
CONSBeing that it is much smaller, it often goes overlooked by other services. I would love to see more places have CloudApp integration like they do Dropbox. While CloudApp is my preference, I end up still needing Dropbox or Drive because of the integrations and accessibility offered by those services.
Anonymous
2-10 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
FUNCTIONALITY
4
Reviewed September 2023
Easy to use, saves you time, deserves a refresh
Now that it is no longer CloudApp the tool is back to being one of my favorite and most useful.I hope they keep up the good work to improve the tool further.
PROSEasy to use: Zight is simple and easy to use, you have all the basic functionality you'd expect from a tool like this, where you can trigger the screenshots with shortcuts and record your screen by clicking 2 buttons.Multiple features and options: The tool is flexible, in the sense that it allows you to take screenshots, record your screen, upload files, record gifs, and annotate on images, basically everything you need and expect from a tool like this.One of the best editors: The annotate option is one of the best out there, it allows you to very easily draw and add elements such as arrows, and shapes and even blur the text with ease.
CONSMany of the features were broken for a while they were still CloudApp, fortunately they have fixed many of the issues and the tool is way more stable now.I'd love to see improvements on the UI side of things, perhaps just a refresh to make this tool look more modern.Some improvements to the elements (arrows and shapes) provided in the annotate option would also be welcome, to make sure the files that I share with customers look more professional and high-end.Would also be great to have the ability to record calls using Zight, which right now is not possible as it doesn't record the audio from tabs in the browser.
Reasons for switching to Zight (formerly CloudApp)
Markup Hero was not as flexible as Zight, it lacks features.
Vendor Response
Hello! Thank you for your valuable feedback on Zight. We're delighted that you find our tool easy to use with a range of useful features. We've addressed past issues and are committed to improving stability. Your suggestions about UI refresh are noted, and we're exploring these enhancements, so stay tuned for future updates! And we appreciate your suggestions on the annotations and ability to record calls and will add this to our roadmap to look into in the future. We're thrilled to be one of your favorites and appreciate your support as we strive to make Zight even better. The Zight Team
Replied September 2023
Dmitry
Verified reviewer
Computer Software, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed April 2021
Worst Customer Service I have ever experienced
We have been cloudapp customers for more than two years with 16 purchased seats. Lately we downsized because of corona and I was planning to reduce those seats to 5. Unfortunately I missed renewal window by one day, i.e. it has been renewed yesterday and I removed unused seats today. Then I contacted their customer support asking for refund. They said they don't give refunds for whatever reason. Yes, I understand it's in their terms and conditions, but it does not matter, it is still the worst customer service I have ever seen. Mistakes happen. I made a honest mistake, I was late with cancellation for just one day and they essentially stole my $1000+. I don't really know how else to call it other than stealing.
PROSI somewhat liked the software itself, even though it's pricey and there are plenty of alternatives.
CONSThey don't have any customer service, what they have are account managers who always try to upsell you.
Marco
Verified reviewer
Translation and Localization, 2-10 employees
Used monthly for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed October 2022
Perfect tool for visual communication
As a relatively techie company, often times we need to share screenshots or short videos of the many programs we use. CloudApp helps us share these images and videos efficiently with our distributed team, in just a few click.
PROSCloudApp is the ultimate communication tool for teams. With just a few clicks, you can record your screen and share it with your team in seconds. I especially like the fact that you can create animated GIFs, something that isn't available in similar software.
CONSThe landing page created by CloudApp when you share a video or a screenshot isn't as clean and polished as I'd like it to be. But other than that, it's an excellent program.
Reason for choosing Zight (formerly CloudApp)
I'm still using both: CloudApp and Greenshot. CloudApp has more featured, especially the animated GIF, that's why I'm using it over Greenshot.