Fraud.net

RATING:

4.88

(16)

About Fraud.net

Fraud.net is a cloud-based risk management platform that offers a suite of fraud prevention tools. This solution uses AI/machine learning, real-time analytics, data mining, identity proofing, rules management, and other technology to help businesses with fraud prevention. Fraud.net is suitable for business in financial services, travel, eCommerce, insurance, plus other industries. Available tools within this solution include Verify Identity Services, Visualize Analytics and Reporting, Security Authentication Services, Authority Monitoring Services, plus more. More Fraud.net features include AI-powered rules and scores, anomaly detection, an early warning system, and others. This suite of tools is designed to help businesses tackle complex challenges, such as experi...

Fraud.net Pricing

Usage based pricing with volume discounts. Flexible subscription plans. Free onboarding and support available.

Starting price: 

$0.02 per month

Free trial: 

Available

Free version: 

Not Available

Fraud.net - transaction map
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Fraud.net Reviews

Overall Rating

4.88

Ratings Breakdown

Secondary Ratings

Ease-of-use

5

Customer Support

5

Value for money

5

Functionality

4.5

Showing 1 - 5 of 16 reviews

Anonymous

Company size: 2-10 employees

Review Source: Capterra 

This review was submitted organically. No incentive was offered

EASE OF USE

4

FUNCTIONALITY

4

March 2021

Great real-time monitoring

Fraud.net helps lower the risk of clicking any phishing scams or opening any suspicious emails. By doing so, it can make my time more efficient.

Pros

I like the ability to view if the email source is trusted or untrusted. It is helpful for viewing this information before even opening the email.

Cons

The scores are not always accurate, as I was getting "yellow" flagged warnings for internal company emails.

Malte

Company size: 501-1,000 employees

Industry: Financial Services

Time used: Less than 12 months

Review Source: Capterra 

EASE OF USE

4

FUNCTIONALITY

4

May 2020

Review Fraud.net from a user perspective

Pros

I'm using Fraud.net now for 8 months and it is a very nice tool to detect fraud orders. I like the possibility to create rules - like the reject and review queues - which seem to work very well. Maybe it is possible to mark orders in another color, if they are connected to fraud orders. (I know that it is done already, but i have to click on the order first. I mean it would be nice if it would be marked on the "summary page")

Cons

At the moment we have the problem that Fraud.net matchs the Device ID sometimes with orders which are obviously not connected to the actual one. A second problem is that Fraud.net is case sensitive (im not 100 percent sure if it is already fixed): For example I need to write for login: Surname.Lastname@... or if I want to search a person by full name, Fraud.net needs PETER PAN instead of peter pan. An improvement suggestion (not sure if this is technical possible) would be: When I am working in a filter and click by mistake on an order, it would be great if I could use the "backward-sign" from the browser. At the moment that is not possible - I have to apply the filter again on the orders.

Markus

Company size: 201-500 employees

Industry: Financial Services

Time used: More than 2 years

Review Source: Capterra 

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

May 2020

Support Fraud Detection

Fraud.net is embedded in our general Risk Processing for Ecommerce business and contributes significantly in covering fraud attacks to our business.

Pros

High Flexibility in rule definition Machine Learning functionality Dynamic improvements of the software Good support

Cons

Release Management could be improved User experience could also slightly improved

Reasons for choosing Fraud.net

Higher flexibility Machine Learning

Kat

Company size: 11-50 employees

Industry: Information Technology and Services

Time used: Less than 12 months

Review Source: Capterra 

This review was submitted organically. No incentive was offered

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

June 2019

Make the Switch.

Pros

It's been a great experience to utilize Fraud.net's offerings. It's a lot more than just a portal to "approve" or "cancel" transactions, as we soon found out. Within a few months, the fraud.net team showed us things we never thought were even correlated as it relates to how to spot both good and bad users. We were then able to take that data and make adjustments to some of our business practices. As a result, we are approving more good orders and getting less chargebacks. Win-win.

Cons

We migrated from another provider and at first it was frustrating to relearn a new product that had different (and ultimately better) capabilties, especially for an organization-wide transition. We were looking at it from a 'rules-based' solution, instead of a comprehensive fraud solution, so we had to change our mindset. Glad we did.

Lukas

Company size: 201-500 employees

Industry: Financial Services

Time used: More than 2 years

Review Source: Capterra 

EASE OF USE

5

FUNCTIONALITY

5

November 2020

Best fraud prevention platform to reduce customer's fraud!

Very good support. F.Net cares about feedback and the desire for customizations.

Pros

In addition to the real-time (AI-powered) fraud detection, there are options for case management and analytics (elastic search). I think it's good that this tool can display all the information for evaluating a case on one page (all information!). It is very good that a freely definable rule can be created from all possible data points.

Cons

Dealing with more than one seller from one cockpit (Rules, seller specifications, Additional data points).