FRISS

RATING:

4.25

(4)

About FRISS

FRISS allows businesses to detect and prevent financial fraud by providing a single platform for managing trust throughout the insurance value chain - from the first quote through claims investigations. The software provides businesses with real-time analytics that allow them to safely manage their trust accounts, increase consumer satisfaction, reduce loss ratios and improve customer retention. FRISS gives users a real-time view of their risk levels and insights that help provide clarity into the inherent risks in each and every customer/interaction. The software also allows businesses to instantly screen all claims, paying out only trustworthy claims while reducing its loss ratio (percentage of money paid out on insurance) and improving customer satisfaction....
FRISS login page

FRISS Reviews

Overall Rating

4.25

Ratings Breakdown

Secondary Ratings

Ease-of-use

4

Customer Support

3.5

Value for money

3.5

Functionality

4

Showing 4 reviews

Maurits

Company size: 5,001-10,000 employees

Industry: Insurance

Time used: More than 2 years

Review Source: Capterra 

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

EASE OF USE

2

CUSTOMER SUPPORT

2

FUNCTIONALITY

3

March 2022

Great ideas, but then...

- Implementing the FRISS check for our business lines has been a struggle: business ending up in privite, bad coding, no detailed designs, many bugs, a monstrosity called the QISWrapper... - Another thing is that I understood that Keylane and FRISS started discussing a new draft for the entire Architecture. The client a.s.r. was not invited to take part. - it is a hassle to retrieve the xml-messages that FRISS receives and sends out. This makes analysis extremely difficult

Pros

I think that at the most conceptual level FRISS provides a useful service.

Cons

Architecture of the solution: a.s.r. wants to check both private individuals and business customers. The FRISS platfrom offered limited functionality for this in our set up.

Response from FRISS

Hi Maurits, thank you for your feedback! We've forwarded your input to the team to work on and look forward to keep delivering value to our long term fruitful cooperation!

Replied March 2022

Anne Luut

Company size: 501-1,000 employees

Industry: Financial Services

Time used: More than 2 years

Review Source: Capterra 

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

March 2022

Goede ondersteuning van onze werkzaamheden

goed systeem om fraudezaken vast te leggen naast je eigen systeem

Pros

alles goed vastleggen voor een goede dossieropbouw

Cons

rapportage mogelijkheden kunnen beter. We zijn hier wel mee bezig maar duurt allemaal redelijk lang

Response from FRISS

Thanks Anne Luut - we're happy to hear about this and look forward to keep delivering value!

Replied March 2022

Carlos Alberto

Company size: 201-500 employees

Industry: Insurance

Time used: Less than 12 months

Review Source: Capterra 

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

June 2022

Reflexiones

Excelente producto que contribuye al lograr lo objetivos del area antifraufe.

Pros

El monitoreo del siniestro durante toda su vida. La integracion de bases externas, la mineria de datos y el Neteork Viewer

Cons

Hasta el momento nada que objetar, las respuestas a nuestras dificultades, se resuelven en plazos logicos.

Reasons for choosing FRISS

Por ser un producto direccionado al mercado asegurador

Response from FRISS

Gracias Carlos - much appreciated. We love working with you too!

Replied June 2022

Maarten

Company size: 51-200 employees

Industry: Insurance

Time used: More than 2 years

Review Source: Capterra 

This reviewer was invited by the software vendor to submit an honest review.

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

November 2021

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Pros

Eenvoudige tool, overzichtelijk en maakt in 1x verbinding met meerdere datapartijen.

Cons

Kennis bij FRISS over de inrichting van de beslisregels. Dat zijn er meer dan 1000 en vrij complex. Binnen FRISS is de kennis over waarom de klant in het verleden bepaalde keuzes heeft gemaakt niet altijd aanwezig en dat zou ik wel verwachten.

Reasons for choosing FRISS

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Response from FRISS

Thanks for the review Maarten - much appreciated. I'll forward your feedback to the team.

Replied November 2021