FRISS
About FRISS

Showing 4 reviews
Maurits
Company size: 5,001-10,000 employees
Industry: Insurance
Time used: More than 2 years
Review Source: Capterra
EASE OF USE
2
CUSTOMER SUPPORT
2
FUNCTIONALITY
3
March 2022
Great ideas, but then...
- Implementing the FRISS check for our business lines has been a struggle: business ending up in privite, bad coding, no detailed designs, many bugs, a monstrosity called the QISWrapper... - Another thing is that I understood that Keylane and FRISS started discussing a new draft for the entire Architecture. The client a.s.r. was not invited to take part. - it is a hassle to retrieve the xml-messages that FRISS receives and sends out. This makes analysis extremely difficult
Pros
I think that at the most conceptual level FRISS provides a useful service.
Cons
Architecture of the solution: a.s.r. wants to check both private individuals and business customers. The FRISS platfrom offered limited functionality for this in our set up.
Response from FRISS
Hi Maurits, thank you for your feedback! We've forwarded your input to the team to work on and look forward to keep delivering value to our long term fruitful cooperation!
Replied March 2022
Anne Luut
Company size: 501-1,000 employees
Industry: Financial Services
Time used: More than 2 years
Review Source: Capterra
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
March 2022
Goede ondersteuning van onze werkzaamheden
goed systeem om fraudezaken vast te leggen naast je eigen systeem
Pros
alles goed vastleggen voor een goede dossieropbouw
Cons
rapportage mogelijkheden kunnen beter. We zijn hier wel mee bezig maar duurt allemaal redelijk lang
Response from FRISS
Thanks Anne Luut - we're happy to hear about this and look forward to keep delivering value!
Replied March 2022
Carlos Alberto
Company size: 201-500 employees
Industry: Insurance
Time used: Less than 12 months
Review Source: Capterra
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
June 2022
Reflexiones
Excelente producto que contribuye al lograr lo objetivos del area antifraufe.
Pros
El monitoreo del siniestro durante toda su vida. La integracion de bases externas, la mineria de datos y el Neteork Viewer
Cons
Hasta el momento nada que objetar, las respuestas a nuestras dificultades, se resuelven en plazos logicos.
Reasons for choosing FRISS
Por ser un producto direccionado al mercado asegurador
Response from FRISS
Gracias Carlos - much appreciated. We love working with you too!
Replied June 2022
Maarten
Company size: 51-200 employees
Industry: Insurance
Time used: More than 2 years
Review Source: Capterra
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
November 2021
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Pros
Eenvoudige tool, overzichtelijk en maakt in 1x verbinding met meerdere datapartijen.
Cons
Kennis bij FRISS over de inrichting van de beslisregels. Dat zijn er meer dan 1000 en vrij complex. Binnen FRISS is de kennis over waarom de klant in het verleden bepaalde keuzes heeft gemaakt niet altijd aanwezig en dat zou ik wel verwachten.
Reasons for choosing FRISS
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Response from FRISS
Thanks for the review Maarten - much appreciated. I'll forward your feedback to the team.
Replied November 2021