Everything has been as advertised so far. It has exceeded my expectations, and I think we're still scratching the surface.

It is intuitive and easy to setup. Easy to integrate with our web site. Seems to have features to support everything we can think up.

There are features that don't work the way I would have expected. Not saying they're the wrong way, but it takes some time and experimentation to get a solid handle on everything. That said, I wish I could create test accounts and delete them when I'm done. I mean REALLY delete them. Also, it would be nice to associate specific RhinoSign waivers with memberships. Also, I would love to handle membership contracts and waivers separately with RhinoSign.

transitioning from Mindbody to Rhinofit was a little difficult but the customer service I got from rhinofit was great. Was never hard at all to get a hold of someone to help you.

it is simple to use and has everything and more that you need to start up your gym!

nothing really can i can bad about the system...

We moved to rhinofit because they were cheap, and it was a huge mistake. They offer no help with setup, and it's convoluted to the point where it seems to want to sell you on paying them to set it up for you. Customer service isn't very helpful.

The SMS feature was nice. Technically speaking it has a wide range of features, even if the implementation of those features are poor.

UI is confusing and you will constantly make a tiny error that resets an entire action you were performing. There have been almost no feature updates since I joined, and it feels dated and behind the times. The help documentation is useless. I've lost entire emails I've written up because of their UI being so bad. There's no record of the emails you've sent from the system. The reporting functions are way too basic and extremely confusing to use. Memberships are a hot mess - if you want to make a change to a membership, like modifying your pricing, too bad. You need to create a new membership and then go into each of your members and apply the new one, because even if you make a change to one people are already using it doesn't apply to existing memberships. They also don't tell you until you sign up that you have to use their payment processor - you can't use square or stripe or anyone else with reasonable rates. If you don't want to use their PP? They charge you double the cost each month. The payment processor is a joke and makes you jump through hoops that were designed in the year 2000, even requiring you to go through "PCI training," which is a technology compliance for developers, not for gym owners. Finally, if you get sick of rhinofit and want to quit...you learn you're locked into a 3 year agreement with the payment provider, it costs $400 to cancel it, and if you cancel rhinofit but not the PP agreement they'll charge you each month regardless.

My overall experience with RhinoFit has been excellent. My gym has been open for approximately 6 months, so there is still much to learn. Everyday I am expanding my knowledge of this software's capabilities. Having direct contact to members, and connecting with social media platforms has been beneficial.

This software is easy to set up and use. I created my own account and designed it specifically for my needs. I have had great support from the RhinoFit Software team, they are always polite and helpful.

Starting from scratch is difficult, but it needed to be done in order to grow a small business into something more.

One of my businesses has a monthly subscription agency based nature and it is easy to manage my customers' payments through RhinoFit.

I find RhinoFit to be very helpful and gives me great control over managing my customers. customer service is superb!

At first, can be confusing but once you fiddle around in it, you get used to it. It is not near as complicated as all other customer management software I have used in the past!