TRACT
About TRACT
Most Helpful Reviews for TRACT
1 - 5 of 12 Reviews
Matt
Farming, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2020
A new solution for an old industry
It's been great. I think TRACT has already brought a lot of value to me and my company.
PROSIt's a lot more forward thinking than most solutions out there today. They focus a lot on building value into the system and solving the biggest problems. For example, I don't have to print reports to get information out of the system. They give me charts and graphs and data that gives me the information I need right then.
CONSAny kind of change can be a challenge, so changing to something new is difficult. However, once we made the leap, the software is actually much easier to use than what we had.
Reason for choosing TRACT
It came down to the technology and user friendly aspects. TRACT's not cheap, but I'm going to be able to integrate it and immediately get value out of the system across the board. From harvest, to haul logistics, all the way to my bottom line.
Reasons for switching to TRACT
With so much happening in the field every day, we just needed a way to access it. I'm able to manage a lot more of my business than I was previously able to do. It really comes down to the technology. TRACT's apps and website are just easier to use.
Reg
Farming, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2020
Helping our business grow
The folks at TRACT are committed to their customers and they have made themselves available to us. The industry is definitely benefiting from them.
PROSBeing able to see load data in real time, manage daily and weekly quotas, track cashflow, and get critical logistics insight has been a game-changer. When my foresters go home and see where they need to be the next day and how their crews are cuttin out. We've even been able to work from home during COVID-19, becuase everything is available online.
CONSChanging to a new system was a challenge, but now that we've switched we're glad we did.
Reason for choosing TRACT
TRACT uses a lot of newer technology like mobile apps that make getting data into the system a lot easier and creates more transparency in our supply chain.
Reasons for switching to TRACT
Our old system was time consuming and depended heavily on manual inputs in the office. We needed a different solution if we were going to grow.
Martha E
Farming, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed October 2018
Tract App
Its has been fairly easy to use and understand. The reports are somewhat limited and minimal. Data entry is fairly easy.
PROSIt runs in a Windows 10 environment, and is web based.
CONSReconciling mill settlements the ticket numbers are not in numeric order. It would be easier if the reconcile screen would list the ticket numbers in numerical order. Also my boss can't get his lump timber cut out percents on a printed report. There is no report to list loads by mills. I have to do this report in Excel.
Nichole
Import and Export, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2020
User Friendly and Great customer service
We have been trying to find a software that will streamline our business in the woods to our business in the office. We are just now starting to use it, but we have all seen great benefits in just the first few weeks. The loggers can watch their loads, the office can see whats being delivered, and even land owners can see the daily loads being harvested. So far so good. I look forward to seeing what the future holds with Tract and our business.
CONSSo far I haven't found a con yet...I think it would be beneficial if I could edit/crop the tickets when the logging staff takes a picture of the ticket.
Reasons for switching to TRACT
Haven't completely switched but the plan will be to be totally on Tract by 2021
Vendor Response
Thanks Nichole! We're excited to help you guys streamline your timber business.
Replied October 2020
Ashley
Logistics and Supply Chain, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2018
Our Solution!
Instant ticket retrieval was the most import function we were looking for....the Tract App gives us that capability the moment our drivers receive their scale tickets. Every load is traceable instantly
PROSTract has allowed our company to expand and grow with no cords attached. Having a web-based software allows any member of our team to have access to crucial information anywhere, anytime. The Tract Team goes above and beyond to aid in customer satisfaction, from small data entry issues to developing new functions to fit our ever changing needs within the timber industry.
CONSNo Cons. If a problem does arise, either system function or user error, the Tract Team responds quickly.