About Fulcrum


Fulcrum is a cloud-based form automation solution designed for industries including construction, oil and gas, education and engineering. Features include a form builder, media management, export and import options, real-time tracking and reporting.

Users can design forms with a drag-and-drop builder and then distribute forms to mobile devices for data collection. Forms can support the capture of images, video and audio recording and geotagging. Fulcrum automatically deploys updates to forms in real time and allows managers to assign tasks and work orders to field staff.

Users can fill out forms online or offline, and forms are automatically geotagged. Basemaps can be used from various sources such as Google Streets. Fulcrum also offers integrations with solutions such as CARTO, Zapier and ArcGIS Online.

Fulcrum provides its services on a per user per month basis. Native mobile apps are available for iOS as well as Android users and support is provided via community forums and online guides.



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Supported Operating System(s):

Web browser (OS agnostic)

26 Reviews of Fulcrum

Average User Ratings

Overall

4.69 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(18)

4 stars

(8)

3 stars

(0)

2 stars

(0)

1 stars

(0)

Likelihood to Recommend

Not likely

Very likely

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Showing 1-20 of 26 reviews

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April 2019

Broderick from Brown & Caldwell

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

4.0

Functionality

4.0

April 2019

Field Review of the Fulcrum System

Using Fulcrum, mainly the mobile application, has been a god sent. I do not like keeping up with paper reports and then transferring them to digital content and having to attach media to the now digital report. Having this platform and being able to attach my media (i.e. photos, videos, etc.) to my report all from one device and not having to transfer files back and forth from phone to computer any more if GREAT. In one action, I can complete multiple tasks at once.

Pros

What I like the most about Fulcrum is the ease of use while navigating around the app on mobile devices, no matter the OS of the device (i.e. iOS or Android) the Fulcrum application works great. I love having the ability to only have to use my tablet or my phone while completing field work and filling out field reports and then uploading them to the cloud. It's much better than having to keep track of everything with pen and paper.

Cons

I do not like Fulcrum when it comes to uploading media (i.e. Photos, etc.) to reports. Only limiting the user to select and upload one (1) photo at a time to the reports is beyond mildly frustrating. If I could select multiple photos at once from my mobile device's photo gallery and upload them all at the same time in one swoop, that would be FANTASTIC. But until that happens, I'm just going to have to get over it and deal with my frustrations. Otherwise, great experience using the mobile version of Fulcrum.

March 2019

Anonymous

Verified Reviewer

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

March 2019

Great geo-app!

We collect thousands of data points annually using Fulcrum - it's greatly streamlined our field data collection processes for many different aspect of water quality research and stormwater management feature design, from soil test pits to infrastructure inspection. Without this software, we'd be struggling to scale our business.

Pros

Apps are easy to customize, near-infinite options for data collection, and great back-end data review options, plus tons of integration options with other software platforms.

Cons

I'd love to see collection of line/polygon features integrated. I'd also like to see the option to create custom reports (drag and drop) without consulting with Fulcrum's designers. And finally, I'd love to have the option to assign different icons based on status (not just color as the app currently allows).

Response from Spatial Networks of Spatial Networks

Replied March 2019

We're so glad Fulcrum could help you scale your business! We love to hear stories like this. Thanks a lot for the feedback on what you would like to see in Fulcrum. Line and polygon support is something that we do get asked about from time to time. I wanted to let you know it is on our radar however it is something that would take a lot of development time to accomplish. We agree a drag and drop report builder would be awesome! We have had some talks about making it possible for users to make small edits to the default report template and this could expand in the future based on feedback. We are also exploring options for better symbology. There are some technical issues with the symbology being consistent across all platforms that the development team has to work though. If you have not shared these thoughts already, please feel free to send your ideas to support@fulcrumapp.com. User feedback is a big driver for our product roadmap.

March 2019

Darren from Brixton Metals Corp

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2019

Capture Field Sample Descriptions without Internet or Cell Service

We use Fulcrum in the mineral exploration industry where our sampling crews capture their field sample descriptions on their Android phones. Android phones are simpler to use as we can load background maps as maptiles into the app (a bit tricky to load onto iPhones). Crews record sample descriptions, take sample photos, and capture GPS coordinates all with their phone. Cell phone service or Internet is not required while in the field. The sampling crew refresh their phone app when they get back to camp in the evening where satellite Internet is available. So by the end of the day everyone's field data has been uploaded to the cloud. Head office can view progress within a few hours either with the map viewer on the Fulcrum website or by loading into the company's GIS database.

Pros

The app and website are both easy to use. It was easy to set up the data capture templates using the website tools. The templates were then uploaded onto the user's phones by simply refreshing their app. The users require minimal training to use the app.
Uploading the users data to a common cloud-based database by simply refreshing their app is probably the best feature of Fulcrum. No data loss and no duplication of data with multiple users.
We also like the licensing. We are seasonal users. So during the off-season we just keep one account active in order to save our templates and access our database online.

Cons

No real cons. Probably could be advertised more with some real-world examples on how to utilize the software. We learned about Fulcrum word of mouth.
Uploading background images could be easier. We currently create maptiles using TileMill which can be tricky.

March 2019

Ioana-Maria from RPS Water

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

March 2019

Great app to use for data collection

It improved exponentially the quality of the data collection and removed completely the use of paper based packs.

Pros

The capability to create bespoke forms and have control over their updates.

Cons

I'd like if there could be more options for mobile users to use alternative tile sets. It accepts only MBtiles for now. For mobile app would be beneficial to have more filtering options.
Potentially more tutorials from developers would be beneficial to have.

Response from Spatial Networks of Spatial Networks

Replied March 2019

We're so glad to hear that your data collection quality has improved exponentially since using Fulcrum! We do plan on exploring alternative tile-sets to MBTiles. If you have any suggestions, please feel free to share them with your Fulcrum Account Manager or our support team at support@fulcrumapp.com. Good news! Our mobile development teams are currently working on enhancing our filtering and sorting functionality. We do not have a estimated release date yet, but getting this released is a high priority to us.

March 2019

Craig from City of Yarra

Company Size: 501-1,000 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2019

Natural Asset Contract Management

Fulcrum has been an amazing experience and focus of constant improvement for Council's Parks, Trees and Bushland maintenance contract programs. All stakeholders have been very impressed by the flexibility to use and redesign each application to create greater operational efficiencies.

Pros

Designing the program to reflect contract KPIs has been instrumental in streamlining our contractor communication and compliance activities that drive monthly reporting. The fulcrum platform works on all our mobile devices without problem in the year we've worked with the product.

Cons

This spatial software uses 'pin drop' GIS points for recording data. Though there's a layer option to represent areas / polygons above the map, the pixel / resolution of our file was insufficient.

Response from Spatial Networks of Spatial Networks

Replied March 2019

Thanks for providing Fulcrum such a great review! We love to hear that we were able to help you streamline your contractor communication and compliance activities. We're so glad your stakeholders have been impressed by the flexibility we have to offer and your ability to create greater operational efficiencies. Have you talked with our support team about your issues with file resolution? If not, please reach out to support@fulcrumapp.com. We would love to know more and see if we can help you out.

March 2019

Berta from Ontario Pole Inspection Services Inc.

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2019

User Friendly, Cost Effective, Well worth the switch!

The Fulcrum team is always quick to answer questions. The online training with them was easy, and so thorough we were able to start using the program the next day with ease.

Pros

This product allows me to customize my data collection to needs of each of my clients.
Modifications to already built apps, is easy and swift, lessening any down time in the fields.
We don't need to be overly technically inclined to build, or operate the programs and apps.
The use of this app has allowed us to eliminate paper based mapping.

Cons

Wish I was using it years ago. I have noticed a couple interface differences between Apple and Android systems, however they are very small.

Response from Spatial Networks of Spatial Networks

Replied March 2019

Thanks for your review, Berta! We're glad you are enjoying the ability to customize your apps to each of your clients' needs while reducing downtime in the field. Great news that you were able to completely eliminate your paper-based mapping too! I'll pass along the shout-out to our support and training teams as well. Thanks again for being a valued Fulcrum customer!

March 2019

Brandon from Aperia Technologies

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Functionality

5.0

March 2019

Exactly what I was looking for

We use Fulcrum to record information about vehicles and our product in the field to ensure we have clean and organized records of work completed and issues encountered. This has unlocked immense value for us. It allows managers to review work to maintain high quality. Using Fulcrum has also allowed for large amounts of field data to be gathered and quickly transferred from our field team to our engineering team when necessary.

Pros

Possible to configure "apps" to suit our specific needs
Easy to use
Allows for instant sharing of valuable insights from the field between the field and office-based teams
Ability to download well-organized data to .csv files
Ability to work offline


Cons

There were some inefficiencies when building apps.
While there are quite a few complex features that can be added to the apps, they are not easy to implement.

Response from Spatial Networks of Spatial Networks

Replied March 2019

Thanks for your review of Fulcrum! We're glad our app helps your managers maintain high quality of work, and has allowed you to gather and transfer from the field team to your engineering team quickly. We would love to hear more specifics about the difficulties you ran into while designing your app. We do aim to make Fulcrum as easy to use as possible, however, there are features that can be complex due to their flexibility and powerfulness. With features like these we do try to provide as much support as possible though. So feel free to reach out to our support team at support@fulcrumapp.com and see if they can give you a hand.

March 2019

Chris from Brookwood Tree Consulting

Company Size: 1 employee

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

March 2019

Great data collection form building software

The software is well thought-out and easy to operate. This allows quick and efficient tree surveys and assessments.

Pros

I value the flexibility to collect the data needed for each project, which varies greatly. I can easily and quickly build just what I need and eliminate what I do not. This saves time, streamlines my workflow, and allows me to focus on creating value for clients.

Cons

Forms cannot be created, edited, or modified in the field. This requires me to ensure I have each app exactly as needed before leaving the office.

Response from Spatial Networks of Spatial Networks

Replied March 2019

Thanks for the excellent review, Chris! We're glad you are taking advantage of the flexibility Fulcrum has to offer, and it can support your needs as they change from project to project. Streamlining workflows is what we do best, so you can spend your time servicing your clients! Thanks for sharing your feedback on creating/editing/modifying an app in the field. The level of usability would have to be reduced from the robust nature of our web application if we were to offer that functionality on the mobile app. If you are in a connected environment, the web app can be logged into from a laptop and used from there. With that said, we will be sure to pass this feedback along to the product team as a feature request for you.

January 2019

Tamas from Catsurveys Group

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2019

Best Saas I've ever seen

Pros

Fulcrum originally a form creator with spatial functions. But actually you can build anything. I f you really expert even an ERP. Record links fields (like vlookup) are so useful, multiple apps can work together. Calculation fields are very detailed. Really good android and ios apps for reasonable price and they also work offline
Apps can be synced to databases for further analyzes. Their Support is over the top.

Cons

Mass delete option is only available with api.

Response from Spatial Networks of Spatial Networks

Replied January 2019

Thanks for the raving review, Tamas! We're glad you're finding so many uses for Fulcrum!

March 2019

Anonymous

Verified Reviewer

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2019

Superior Field Data Collection

Personally, I have appreciated the flexibility that Fulcrum provides. Their apps, APIs, and open source tools give you full control over your data. I highly recommend this as a data collection platform.

Pros

Fulcrum provides an impressive array of features and possibilities with their mobile data collection platform. The ability to manage apps and data using open standards and developer friendly APIs means that you can incorporate a superior data collection experience into your workflow, regardless of your existing technology footprint.

Cons

There are some advanced features of this platform that may be difficult for a beginner. However, it is very straight-forward for a beginner to get up and running with a simple data collection app.

Response from Spatial Networks of Spatial Networks

Replied March 2019

Thanks for the review! We're glad you are enjoying the flexibility Fulcrum has to offer and that you're getting the most out of your API integration.

March 2019

Anonymous

Verified Reviewer

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

March 2019

Fulcrum: A Flexible Solution

Overally my experience with Fulcrum has been wonderful. It met the initial need I had when I purchased a few years ago and has helped me grow my business as well.

Pros

Flexible platform. The software fully supports customers bringing their own opinions to the table to get work done their way.