ACCEO Smart Vendor
About ACCEO Smart Vendor
ACCEO Smart Vendor Pricing
Includes POS, inventory tracking, customer tracking, reporting, and barcode label printing. Multi-store solutions are also available. Contact ACCEO Smart Vendor for more information.
Starting price:
CA$4,500.00 one time
Free trial:
Not Available
Free version:
Not Available
Most Helpful Reviews for ACCEO Smart Vendor
1 - 5 of 25 Reviews
Tamara
Retail, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed April 2024
Easy to use with great customer support
Very good. The customer support is fantastic, they are responsive, polite, and easy to communicate with
PROSThe initial training sessions were invaluable in providing comprehensive detailed support for getting started. The ease of use is greatly appreciated
CONSThe inability of the search function to find related items. For example, if you are looking for strawberries, it will display "strawberries," but not "giant strawberries" or "organic strawberries" as it only searches in alphabetic order
Reason for choosing ACCEO Smart Vendor
They were not supported, too expensive and there were inconsistencies that I felt would raise problems later on.
Reasons for switching to ACCEO Smart Vendor
Technical issues, glitches in the system, poor customer support and it wasnt meering my needs. Not enough options for inventory management
Robert
Retail, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed September 2023
Overall Review of Smart Vendro
At first Acceo was great after COVID we dont know if Acceo is the right fit due to most products selling online and the integration is quite complicated compared to other POS systems.
PROSThat everything can be tracked from PO# all the way through to a sale.
CONSThere are features that are not available which other companies provide with there POS system.Every thing has to be developed and priced out.
Reason for choosing ACCEO Smart Vendor
[sensitive content hidden] was the one to come to our company and demonstrate how Acceo would work best for us.
Vendor Response
We're glad to hear that you find our system capable of tracking everything from PO# all the way through to a sale. We understand the importance of comprehensive tracking in business operations. We apologize for any inconvenience you've experienced with features not being readily available. Your feedback is valuable, and we're constantly working to improve our system. If there are specific features you feel are missing, please let us know. We understand that the shift to online sales, especially in the wake of COVID-19, has posed challenges for many businesses. Integration can indeed be complex, and we're committed to simplifying this process to better suit your needs. We'd be happy to discuss your specific integration concerns in more detail. Your feedback is important to us as it helps us enhance our services to better meet the evolving needs of our customers. Please feel free to reach out to our support team at SmartVendor.CustomerSuccess@acceo.com to discuss any specific issues or requirements you have, and we'll do our best to assist you. Thank you for choosing us as your POS provider, and we hope to continue serving you effectively in the future.
Replied October 2023
SARITA
Retail, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
3
EASE OF USE
4
VALUE FOR MONEY
2
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed April 2024
ACCEO Smart Vendor can be improved.
Overall Experience is good. But smart vendor can be improved, and it can be more user friendly.
PROSSales register is easy to operate. Report Generator is beneficial.
CONS1. Store Transfer can be improved and there should be option to delete store transfer after issuing because sometimes we cancelled store transfers. 2. In stock details there should be two Cloums to enter product price because sometimes we receive item on discount so that it will be easy to keep a track if its discounted item we can sell on good discount. 3. Printers that provided with the smart vendor should be high quality and supported colored and big size labels.
Samantha
Retail, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2024
A POS System that is worth while
I have used this program for over 15 years, and throughout the years they have been continuously improving upon the overall running of the program. I love when they add extra features and change things up every now and then. Without this system I don't think we would have survived COVID! The online integration was the best and saved us!
PROSI love the ease that the program provides. It is easy to use and user friendly. We have staff that range in age from 18-80, so the system needed to be able to accommodate that, and it does and more!
CONSThere are some more features i would love to have, but understandable that not everyone would need them.
Reason for choosing ACCEO Smart Vendor
The alternative product at the time was absolutely horrible. I had downloaded a free trial of the competitors software and it crashed out the computer so bad, that i actually had to replace the computer. At the time they said that there was nothing they could do then ghosted me. Smartvendor has always been easy to reach and answer all questions that i have with patience and care.
Stacey
Retail, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed April 2024
ACCEO Smart Vendor Review
Overall, we have had a positive experience using the POS system and a good working relationship with the Smart Vendor team and we are happy thus far. The tech support team however is what makes using the POS System easier and less stressful. When there are issues, and we do get them, they are instrumental in keeping the system working and eliminating our frustrations when we encounter issues.
PROSI am happy with the functions we use and the possibility to add more features we feel are necessary for the day to day functions of our business. The Tech support team has always been outstanding in assisting us at any given time which leaves us very comfortable in our day to day operations
CONSThe customized reporting is not user friendly and therefore we don't use the function. User friendly would enable us to do so. The Smart Vendor, Octopus is at times not user friendly when operating our online site. Not being able to use smart vendor alone to publish to our site creates more work and becomes very time consuming.
