AMCS Utility Billing

RATING:

4.8

(80)

About AMCS Utility Billing

A multi-functional software solution designed specifically for the utilities industry, AMCS Utility Billing takes care of meter reading, billing and customer communication. Built on an intuitive user interface, it provides self-service features to view statements, pay online, and submit service requests through a customer portal.

AMCS Utility Billing Pricing

Please contact AMCS for pricing details.

Free trial: 

Available

Free version: 

Available

The dashboard provides at-a-glance information to help understand how the business is performing

AMCS Utility Billing Reviews

Overall Rating

4.8

Ratings Breakdown

Secondary Ratings

Ease-of-use

5

Customer Support

5

Value for money

4.5

Functionality

5

Most Helpful Reviews for AMCS Utility Billing

1 - 5 of 80 Reviews

Stephen

Used free trial

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

Reviewed October 2013

WaterWorks

I used the program in billing for the Village for close to seven years. The program was easy to install and enter customer information. The only problem I had was getting rid of old accounts. But, the lady I dealt with, 'Terri' was great at helping me solve my problems. John, the boss, well he was plenty patient with me and took the time to help. I dealt with Terri, mostly, and she is on the ball and patient as well. I think they could include a couple of things, but overall the program gives what is necessary for billing and records.

George

Accounting, 2-10 employees

Used free trial

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2016

Saves lots of time and can be run from anywhere

We looked at a number of systems on Capterra and love Electricitybilling.com It is used to bill tenants use of electricity. Customers all pay online with credit card facilities and the bills are nice colourful and informative. The workflow that has been added means customers enter requests directly into our system.

PROS

Just need my internet browser to run it

CONS

I need a password to login to it. They say thats a requirement for security compliance.

Sherrie

Used free trial

Review Source: Capterra

OVERALL RATING:

3

EASE OF USE

3

CUSTOMER SUPPORT

5

Reviewed October 2013

WaterWorks

It is excellent for the price which is very important to small companies. It is a good product, the customer service is excellent, but it has a lot of Maneuverability weaknesses. (don't they all?) Overall it is good

Alex

Used free trial

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2016

Great for billing HOA for electricity, water, sewer and trash

regular improvements, lots of features, easy to use. Being on the internet means all the updates happen in the cloud and we just open our browser and the system is there. i can do bill runs from home if i need to. this is great as sometimes bill runs fall on the weekend and i want to be with my family. invoices are full colour and i can automate sending reminders and sms. what i like most is that they keep enhancing it with new features to save time .

Cathy

Used free trial

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

Reviewed August 2011

Happy customer

Highly recommended!!!

PROS

I have used the WaterWorks program since 1993. I have always found the software to be user friendly, easy to learn, easy for me to train others to use. Their staff is always so helpful and willing to assist you that it has always made it a joy to work with them. I am very grateful that we have their software and great customer service!!! Thank you LMS!!!

CONS

Can't think of any.