Alleva
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Most Helpful Reviews for Alleva
1 - 5 of 116 Reviews
Bobby
Verified reviewer
Mental Health Care, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2024
Alleva is the Bomb!
Top tier. Love utilizing it. Makes all our jobs easier and can’t say enough about the staff assigned to our account. Amazing people.
PROSAleeva is very seamless to use. The functionality and organization is top tier. The staff is one of the best staff’s I have ever worked with. Always there to help and improve the experience.
CONSCost, but we are happy to pay more for Aleeva.
Reason for choosing Alleva
Better support and functionality. Can’t say enough great things about Aleeva and their team.
Reasons for switching to Alleva
Better product, better customer service.
Vendor Response
Hi Bobby, Thank you for the 5-star review! We appreciate the work you do for those in need of care. It's good to hear that Alleva EMR makes your job easier. If any issues arise, please don't hesitate to reach out to our customer success team. Thanks again for taking the time to review Alleva EMR.
Replied March 2024
Libertie
Mental Health Care, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2024
Easy to use and effective
Love it! Easy to use and the calendar is amazing
PROSI have used a lot of different servers documentation and I really, really like Alleva. It is very easy to use. It is easy to navigate and my charting is done in minutes instead of an hour.
CONSThe only thing that I don’t like, is that in the scheduler, it won’t let you move an appointment to a day earlier in the week even if the day hasn’t happened yet, but it was an easy fix. I just put copy instead of and then I delete the second one.
Reasons for switching to Alleva
Change of employment to a new agency over a year ago
Vendor Response
Hi Libertie, Thank you for the 5-star review! We appreciate the work you do for those in need of care. It's good to hear that Alleva has been able to help make your job easier. If any issues arise, please don't hesitate to reach out to our customer success team. Thanks again for taking the time to review Alleva EMR.
Replied April 2024
Christal
Hospital & Health Care, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
3
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
5
Reviewed April 2024
Clinical Counslour
I think it its a great tools. It helps with the patient. I also like how the app continue to update and provide better looks and tools.
CONSI dont like how my information is always lost. When I call the help desk or put in a ticket its always an extra process. Alot of time it does not work or stuck on loading.
Vendor Response
Hi Christal, Thanks for taking the time to write a review. We're happy to hear you like using our EMR. We're always looking to improve our product, so feedback like yours is valuable. If you would reach out to our customer success department at: https://support.helloalleva.com/kb-tickets/new I believe we can help you to better customize your experience on the platform. We'd appreciate the opportunity to improve our service. Thanks again.
Replied April 2024
Eric
Hospital & Health Care, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2024
Alleva is great to work with.
I liked Alleva because of the security it has and how the tips are helpful if you need assistance.
PROSI liked how everything is organized and fast speed.
CONSNot much about dislikes at this moment. I have been using for a year now.
Reasons for switching to Alleva
Company made the switch as I am glad it was for Alleva.
Vendor Response
Hi Eric, Thank you for the 5-star review! We appreciate the work you do for those in need of care. It's good to hear that Alleva EMR makes your job easier. If any issues arise, please don't hesitate to reach out to our customer success team. Thanks again for taking the time to review Alleva EMR.
Replied March 2024
Ella
Alternative Medicine, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2024
Great EHR
Great, I get my job done and find what I am looking for easily
PROSSuper easy to navigate, I know where everything is!
CONSSometimes slow, System like all others has some glitches
Reasons for switching to Alleva
Company decision they decided we needed more than BS
Vendor Response
Hi Ella, Thank you for the 5-star review! We appreciate the work you do for those in need of care. It's good to hear that Alleva has been able to help make your job easier. If any issues arise, please don't hesitate to reach out to our customer success team. Thanks again for taking the time to review Alleva EMR.
Replied April 2024
