Carepatron
About Carepatron
Carepatron Pricing
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Most Helpful Reviews for Carepatron
1 - 5 of 158 Reviews
Omonoh
Verified reviewer
Health, Wellness and Fitness, 1 employee
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed April 2024
Great Service!
I really like how easy care patron is to use for the practitioner as well as the client coming into the practice. It has a lot of functionality and user friendliness and that’s what is really great about it.
CONSThe main thing that I don’t like about care, patron is how it’s difficult for my client to see when they next have appointments because then it does cause some issue and lateness were cancellations.
Jenny
Health, Wellness and Fitness, 1 employee
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2024
Great System for my Practice
Carepatron have been very supportive right from enquiry through to ongoing use and is very responsive to requests.
PROSI mostly use the calendar for appointment bookings and reminders and the notes features which saves me 1 - 1.5hrs time previously spent on this each week. It was great that I could set-up with my most needed features and then develop use from that.
CONSI'd like to take off the ability for the client to cancel appointments in the email reminder. I'd prefer that they have to contact me directly
Reason for choosing Carepatron
Text reminders included Fair monthly fee Personal support on enquiry
Anne-Sophie
Mental Health Care, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
2
EASE OF USE
5
VALUE FOR MONEY
2
CUSTOMER SUPPORT
5
FUNCTIONALITY
2
Reviewed April 2024
Mixed review
Easy to use; customer support is very prompt and helpful
CONSOften there's glitches with telehealth appointments and I've had to switch to zoom or another form of telehealth which is very disappointing
Reasons for switching to Carepatron
Change of practice. My old practice used Cliniko which was not in above options; the new one uses Carepatron
Maggi
Mental Health Care, 1 employee
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2024
Wouldn’t be without it
It’s worth every penny and I have no intentions of switching.
PROSCarepatron is so user-friendly. It has everything you will need in respect of practice management. The customer service is top class! I have been recommending it to all my fellow therapists who equally love it. Clients have found it easy to access shared files. It really is the best, most versatile platform on the market that doesn’t cost the earth. Great for solo practitioners. Highly recommended.
CONSOn the rare occasion, it has been sticky loading templates on a mobile device.
Reason for choosing Carepatron
Cost effectiveness and versatility. Ease of use and helpful training videos.
Devra
Mental Health Care, 1 employee
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed April 2024
Honest review
Easy to use and has almost all of the services I have been looking for in 1 platform. Customer service has been very responsive and helpful
CONSNo waiting room for the online video sessions which is necessary. Clients have a window that comes up that asks them to continue holding but have been kicked out or frozen and I have been on and so has a client but the client isn’t there. The video doesn’t work from the app version. Re invoices: no option to edit what is on the invoice and no option to invoice monthly.
Reasons for switching to Carepatron
All in one platform option to schedule video and invoice