Fitbit

RATING:

4.6

(53)

About Fitbit

Fitbit is a cloud-based fitness tracker application that helps businesses in IT, mining, non-profit, education, healthcare, manufacturing, and other industries manage corporate wellness programs. Individuals can utilize the platform to assess stress levels, monitor blood pressure, track blood glucose, examine physical activities, and calculate step count via 3-axis accelerometer functionality. Clinical care organizations can use Fitbit to help patients access customized stress reduction programs, track sleep insights, obtain wellness reports, and more from a centralized platform. The application enables individuals to calculate burnt calories, access real-time heart-rate data, and utilize the altimeter sensor to track floors climbed. Additionally, clinicians can utiliz...

Fitbit Pricing

Free trial: 

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Fitbit Reviews

Overall Rating

4.6

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Fitbit

1 - 5 of 53 Reviews

User Profile

Dr. Jeanette

Verified reviewer

Health, Wellness and Fitness, 1 employee

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed November 2023

Fitbit is great for tracking health metrics

I've been using Fitbit for several years and enjoy it. It helps with accountability of health metrics and I like receiving the weekly progress report in my email inbox so I can compare my metrics to the week before.

PROS

Ease of tracking health metrics like: heart rate, type of exercise, step count, miles walked, stairs climbed, number of exercise days, number of active minutes, hourly activity, calories burned, sleep duration, menstrual health, weight, and food consumed. The Fitbit also has a stopwatch and timer feature.

CONS

It does not offer a lap feature. Thus, if you want to see how fast you walked in 1 lap and compare it to a second lap, the Fitbit cannot do this.

Peter

Building Materials, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed October 2023

Novice user, but very happy

I have had a very pleasant overall experience, almost three years now I think. I wore out one wrist band, but it was easy to go online to buy replacements. FitBit works, gets consistent data and simply does what it says it will do, which alone is a huge positive in today's world.

PROS

The thing I happen to like the most is the wide variety of data available. I particually like the heart beat and sleep info.

CONS

Seems counter intuitive to re-boot. So simply turning off and on is not very easy to do until you know how.

Sandra

Hospital & Health Care, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed November 2022

Health and wellness monitoring

I use Fitbit myself, and with patients. Monitoring heart rate, oxygen level, and activity/sleep with only one small wrist worn device is highly beneficial. Newer Fitbit models are equipped with EDA scan and ECG. It can identify and alert to AFIB.I was not satisfied with the alarm feature. I had intended on using it as my daily alarm as well as a reminder later in the day. The vibration is weak! If I don't have the device synched down as tight as I can, I don't feel the alarm at all. The alarms cannot be named, making them not as useful as they could be.

PROS

- Monitor vitals, daily activity level, and sleep habits without corded and bulky machines.- Remotely access data.- Community features, work out together.- Mental wellness features.

CONS

- Not as reliable or accurate as hands on monitoring.- Device, subscription, data or wifi, and smart phone needed. Expensive.- Drains phone battery. Patients forget to sync.- Features vary by Fitbit device.

Hayley

Hospital & Health Care, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2024

Smart watch review

Very good whilst watches worked. Would definitely recommend screen protectors for your watch. Easy to use. Must remember charger when going on holidays!

PROS

Tracking daily activity, encouragement to move, tracking periods and sleep.

CONS

I have had 3 watches now and they have just stopped working for no known reason.

User Profile

shivani

Verified reviewer

Biotechnology, 10,000+ employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed March 2024

Using Fitbit as the primary resource for health and lifestyle

My overall experience has been good when tracking the basic trends like step count, heartbeat etc. but I do not find it very reliable for calories burnt and some other features.

PROS

The interface is user friendly and not hard to navigate. The statistics on sleep, irregular heartbeat are more accurate compared to other apps

CONS

The step count can be exaggerated and other cardio like stair climbing can be under recorded. It can be a little inaccurate depending on how snug the watch is worn and the angle of the arm when running or doing any kind of cardio.