Excellent sales and technical support. Highly recommend. Price is great.

I love that the staff listens to what you are looking for and then does not try to recreate the wheel if they don't have to. They try to make what they have work, to save your company money and work within your budget. They do not try to talk software talk to you either. They talk in layman's terms and make the integration straight forward and follow up to make sure that it all makes sense along the way.

I have not found any shortcomings yet for our needs.

We had a neighbor of one of our rental properties claim that our previous tenant broke a piece of their iron fence off. We were able to access the pictures and prove that the fence in question was intact before the timeframe of the claim. Zinspector has all these suggestions of pictures - "Front Entry, Walkway, Side Yard" etc. If it had not been for those strong suggestions, I doubt we would have remembered to take pictures of the side yard, where the iron fence was located.

I like how easy it is to connect the Theta Z camera to the app, and you can bypass taking individual pictures by just taking one 3D picture. It's got a great labeling system - "D" for Damaged, etc. so you can quickly pinpoint in the report where the problem areas are in the rental property.

There was a bit of a learning curve in using the mobile app.

Wish it was more user friendly and adjusted with our needs

Ease of use and quality for the money. Love that it keeps the history of the units for reference

I do not like that you have to code all your customer reports

I like the function of the tool for our business its convenient and easy to use and a great way to inspect the properties we manage without having to go their

I would like a more user friendly ui, a new ui design would be appreciated

So far it has helped with out inspections and then the integration to rent manager has taken alot out of the process form move out inspections and mid lease inspections

I like the integration to rent manager

Some "MOBILE" only tailoring of the app would help with the ease of use

Overall, the software is valuable and works for our needs. We utilize it by several different departments to communicate about the inspections.

The best part of this software is that it is user-friendly in that maintenance has the tools in their hand via iPad to checkmark their inspections with photos and other comments that are helpful to the property manager when reviewing the inspections.

Sometimes, the buttons in the software are confusing. There seem to be too many options which causes confusion when searching for photos, etc.

It's a great company we have been using to manage the inspections of our 500 homes for years!

Very easy to use and it has just the right amount of customization. The service is excellent.

It would be nice if there was a better way to differentiate between move in/out inspections and routine inspections.

I was very happy with this product when working with another management company. Would like to use again in the future when needed.

The fact that you can use this very easily and incorporate into our inspections with minimal training.

Pictures were not always clear, however, that could be the camera we used at the time. The 360 had decent graphics for the price.

This has saved my owners money and saved me from arguing with tenants!

This is one of the most awesome products I’ve used. Being able to take photos prior to new tenants moving in as well as when they move out so that there can be no discrepancies over repairs and damages has been a true lifesaver! If anyone claims some thing was broken when they moved in I am able to whip out the report and show them.

So far I have nothing but good things to say.

Easy to navigate through and the pictures turn out well

Editing the rooms is difficult. If you missed something you can not go back and take more pictures