FavouriteTable
About FavouriteTable
FavouriteTable Pricing
Favouritetable users pay a low monthly fee with no commission.
Starting price:
£69.00 per month
Free trial:
Available
Free version:
Not Available
Most Helpful Reviews for FavouriteTable
1 - 5 of 15 Reviews
Alan
Verified reviewer
Restaurants, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2021
Easy and helpful, all you need.
Really good experience with the team and would recommend.
PROSThe software was easy to use and set up. [SENSITIVE CONTENT HIDDEN] was super helpful on support and always at the end of the phone if needed. Adding options and menu items was a breeze for take away. I have a colleague that uses the booking software in another site and he says it is the most intuitive system he has used. We used it for take away services and this was updated constantly to meet our needs.
CONSOur business model for take away was a little different incorporating 3 restaurants into 1 take away service and we were unable to choose different sites for pick up unless we added another service. Again, [SENSITIVE CONTENT HIDDEN] came up with a solution as a work around.
Vendor Response
Thanks for another fantastic review, Alan! We're delighted that you find the system easy to use across your three restaurants and the comments from your colleague are great. Unlike some of the bigger restaurant software companies we always try to find solutions and are pleased the bespoke options worked for you. Thank you for being part of the favouritetable family.
Replied June 2021
Adam
Food & Beverages, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2021
The Best Restaurant Software
We’ve had multiple booking systems which costs £1,000s per month, we quickly moved to favouritable and have never looked back. Our takeaway system is incredible and saved the restaurant during the pandemic.
PROSFlexibility, ease of use, first class support, user friendly, easy to train staff
CONSPossibly customisation in terms of end user look. But knowing favouritable this will probably be integrated in the future!
Reasons for switching to FavouriteTable
Price, our previous systems were extortionate and support was virtually absent
Vendor Response
Thank you so much for the five star review, Adam. We're delighted that you have rated Favouritetable 10/10 for everything. Ease of use, great support and value are what drives us, together with ongoing product development. Plus, of course, we're passionate about supporting restaurants - none more so than in difficult times. Thank you for being part of the Favouritetable family, we really appreciate it.
Replied February 2021
PAOLO
Restaurants, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2020
Great value for money and friendly, efficient support staff
Absolutely magnificent. The best online bookings system I've ever had in 10+ years of running my restaurant. Also, the best value for money. Great product and great service from their support staff. Highly, highly recommend.
PROSEase of use combined with a very reasonable price.
CONSNot applicable as there is nothing negative about this software. It's simple and easy to use for me as well as customers who wish to make, amend, cancel etc. bookings.
Reason for choosing FavouriteTable
Better pricing by FavouriteTable. Much better.
Reasons for switching to FavouriteTable
Was unhappy with Quandoo charging for extra bookings via their website for dates I had already blocked-off. Caused overbooking issues too as well as the additional cost. After months of me asking them to resolve matter and not allow extra bookings via their site for dates I had closed-off '(as fully booked) they replied to say that this was standard and that they could not alter such! So obviously I had to leave and get anther provider.
Vendor Response
Thank you Paolo for such a fantastic review of favouritetable. We're absolutely thrilled at the 10 out of 10 rating and delighted that you find the system easy to use, feature-rich and brilliant value for money. We're always innovating, so look out for more great features soon.
Replied December 2020
Katalin
Hospitality, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2021
Favourite Table Booking and Online ordering Review from The Blue Boar
Professional service from setting up to managing changes along the way.
PROSSimple and easy to manage. Also love how quickly they are adapting it to the changing environment and coming up with new features all the time.
CONSSometimes not sure about what is possible to edit in the software by me, but then always contact the team and they quickly sort it out
Reason for choosing FavouriteTable
Was recommended by the company building our app
Reasons for switching to FavouriteTable
Easier connectivity with our app and better pricing
Vendor Response
Dear Katalin, thank you so much for your fantastic review of favouritetable. We're delighted that your switch from ResDiary has brought you all those five-star benefits and real value for money. Meaningful support is a key feature of our product offer and we're always pleased to help. Thank you for being part of the favouritetable family.
Replied May 2021
Shivani
Hospitality, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2022
Great booking system with great customer service
Jaipal and Andre are great - always very responsive and also keen to work with us, when exploring new ideas
PROSEasy to add bookings/walk-ins and make changes to floor plan on a busy night in the restaurant
CONSSpecial offers and opening/closing days is a little confusing
Reasons for switching to FavouriteTable
Price
Vendor Response
Dear Shivani. Thank you so much for the fantastic review. Great to hear that you're finding Favouritetable so easy to use and that you rate our customer support with 5 stars, following your switch from Quandoo. Thanks being a valued Favouritetable customer.
Replied October 2022