Hotelist
About Hotelist
Hotelist Pricing
Hotelist provides an extension based pricing plan, users can build it however they like and the price adjusts based on the selected add-ons. Base package includes reception dashboard, resevation calendar, guests CRM, statistics, and room management.
Starting price:
$8.50 per month
Free trial:
Available
Free version:
Not Available
Most Helpful Reviews for Hotelist
1 - 5 of 33 Reviews
Yannis
Verified reviewer
Hospitality, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2019
Versatile cloud solution
We use hotelist on two properties, One is basic accommodation with no services and the second a 4* hotel with fully operational F&B department Hotelist is bridged with our channel manager effectively removing data entry from our daily routine. The development teams listens and performs constant tweeks and updates. In addition to the above the PMS also offers integration with a POS app which allows us to automatically synchronize charges from the F&B departments to the guest rooms. The only area with room for improvement is the variety of exportable reports and to be completely honest it is a very small tradeoff for a constantly evolving ,purely cloud-based PMS.
PROSFast, stable, user-friendly and quite feature-rich without feeling bloated and complicated. We actually needed no training even on the first day of opeation since the team has compiled a very comprehensive manual. The housekeeping app has saved us the usual phone calls in order to verify the room status with the housekeepers. The android app can also be a life-saver on those not-so-rare occasions that someone needed availability immediately while I had no access to my laptop.
CONSWould have prefered more exportable statistics / Reports, I do know however that the team is performing constant upgrades (I have actually seen suggestions that I made implemented in the program, never had that experience with a PMS )
Anastase
Hospitality, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2020
the best decision I made
Hotelist is my right hand . I have on my desk the reservation plan open at any time to see arrivals , departures , bed configuration , meals , prices a booking was done . All data are already inside hotelist from the moment of the booking so I can issue receipts and invoices , without needing retype anything . I organized online check in / check out . best thing , its cloud based so I can work from wherever I am during the months the hotel is closed .
PROSIt was my best decision to buy hotelist . The software is smooth and intuitive , I can effortlessly have access from any device I use since its cloud based and , best of all , the customer service is pure gold , the way a customer service should be . If and when I have a question , they will patiently try to clearly understand my question , answer in detail and troubleshoot everything . They are professional and friendly making me feel comfortable at any moment . Thanks guys . Keep going.
CONSIts so minor , I probably shouldn't bother mentioning . I would like to be able to trim some details alone , i.e. when I move the visible period in the reservation plan now it moves just by 4 days . I would like, when i click "next" to see the next 30 days , not just 4 days .
George
Hospitality, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
1
CUSTOMER SUPPORT
4
FUNCTIONALITY
1
Reviewed June 2022
Very expensive
Unfortunately a moderate hotel software but very expensive
PROSVery expensive for these options, you have to pay for everything to be working
CONSReally nothing , you have to pay for everything extra
Vendor Response
Thank you for your review, we are sorry that you found our product expensive. We strive to organise our features into packages (light/essential/plus), in order to give you more flexibility and choice. We would be delighted to present our package options to you and find the best one that suits your needs.
Replied September 2022
Sophia
Hospitality, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2022
Very Satisfied
The software is easy to use. Their customer service is extremely efficient
CONSHaving to add all bar receipts to each guest one by one. It is very time consuming.
Reasons for switching to Hotelist
Wanted a cloud system
Evaggelos
Hospitality, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2019
Very useful for our daily hotel operations
It has helped us greatly with very fast checkin/checkout, something that our visitors appreciate, as well as the quick rates and availability management for our rooms. Amazing support and quick updates.
CONSWe would like to see more integrations with 3rd party applications.
Vendor Response
Dear Evaggelos, Thank you for your review! We are currently working in integrating 2 new channel mangers/online booking engines, as well as electronic door lock vendors in order to level up your infrastructure power! Best, Hotelist Dev Team
Replied April 2019