QloApps

RATING:

4.6

(16)

About QloApps

QloApps is an open-source hotel management software that helps businesses in the hospitality industry manage daily administrative tasks, bookings, refunds, staff, taxes, payments, and more. It offers various tools including a property management system, booking engine, booking website, channel manager, and more. Businesses can utilize QloSaaS to build an online presence, launch hotel websites, and manage the website's updation, scalability, accessibility, as well as maintenance. Key features include multiple hotel and property management, multiple languages and currencies support, analytics, email notifications, refund management, payment processing, reports generation, and expense monitoring. QloApps' channel manager enables administrators to automate rooms' inventor...

QloApps Pricing

QloApps is a free open-source platform. Contact QloApps for more information.

Free trial: 

Available

Free version: 

Available

QloApps Booking Website
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QloApps Reviews

Overall Rating

4.6

Ratings Breakdown

Secondary Ratings

Ease-of-use

5

Customer Support

5

Value for money

4.5

Functionality

5

Most Helpful Reviews for QloApps

1 - 5 of 16 Reviews

User Profile

Naveen

Verified reviewer

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2018

We had minor issues while installing the product on centos hosted server. Now its working great.

Realised the new service we could offer to our new clients especially smaller units of hotels and service apartments

PROS

Multi vendor, back end hotel management, hotel config is easy. Booking and invoice are great. also the confidence it is built on prestashop, has all the features for marketing and customer retention

CONS

Needs assistance for new users in the admin and while installation. Backend could be bit messy with so many entries for a booking.

Frank

Hospitality, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed April 2024

Excellent Support

Been using for 2+ years. very satisfied.

PROS

1. Ease of use 2. features 3. Technical support

CONS

Customization doesn't come cheap... but job is always well done.

Reason for choosing QloApps

Initial entry was free and i didn't want a product where i will be forced to pay monthly installments

Kl

Hospitality, 2-10 employees

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

1

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

3

Reviewed October 2018

Very bad support

Misinformation on their website when they say this app support IIS when it fails to meet specifications during installation as the installer looks for specification for Apache only

PROS

The app has a beautiful website and features found on the website is very enticing

CONS

1. The instructions provided for installation is not complete 2. Support is very unresponsive and the first thing they recommend is that you buy their installation service which is very expensive and defeats the purpose of using Open Source with "Free”advertised 3. It seems that the "Free”app is only a ploy to make you pay for additional services that will turn out to be more expensive than buying an Application

Vendor Response

Hello Kl, You created a ticket on our support system regarding your issue of installation on IIS server. We asked for your FTP details so that we can check and resolve the issue. But you never responded. QloApps is completely compatible with IIS servers and still if there is any issue then we are always here to help. We resolve the installation issues faced by our clients without any service purchase or subscription. QloApps Installation plan is only suggested to client when a client cannot install QloApps himself and he asks us to do that. We are still willing to resolve the issue, please revert so that we can assist you.

Replied May 2019

Chad

Information Technology and Services, 11-50 employees

Used less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2019

Quality Xperience & Integration

Dashboard provides a nice overall of day-to-day and historical happenings, from online visitors through to orders and performance based reporting down to room level. Providing insight to data which one did not see prior, which when used proper can really help to be more personalized with hotel guests

PROS

How well the platform is integrated overall - while there are allot of features within, there isn't allot of overlap which is very nice. Less overlap provides a much more pleasant and stable experience as the admin and end-user. QloApps allows for unifying website and client management with ease, now updating room information for the front-desk is updated online at the same time. Keeping website data fresh and more appealing for visitors.

CONS

Demo data upon install is helpful for a initial overview - however not clear on how to remove demo orders and related data. After researching - there is a free data cleaner module included to provide a fresh start.

Reasons for switching to QloApps

Development is very much behind current trends, lack of innovation - including existing website. Poor customer service with no online account management of any kind. Seems particularly odd since they are in the business of hopefully helping hotels provide a personalized guest experience, yet have none for the actual client paying for the software.

Vendor Response

Hello Chad, Thanks for your review. Regarding the demo data removal, We have given a demo data cleaner module for free in QloApps. Just go to the Module and Services tab search for QloApps data cleaner https://prnt.sc/ouzpqo Install this module and clean all your data.

Replied August 2019

Panos

Marketing and Advertising, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2020

The Ultimate Hotel Management platform

I couldn't add anything ... SUPPORT, SUPPORT, SUPPORT & versatility. The entire platform is for free.

PROS

Very versatile, based on Prestashop platform, you are able to manage both your website along with rooms and hotels. You may add as many hotels as you like and assign as many rooms as you like as well.

CONS

If you have polytonic languages you have to switch some features on. Although I experienced such an issue, the guys were more than willing to help me. Thanks Guys !!!

Reason for choosing QloApps

Prestashop is familiar to me, once I created too many shops for my customers and that it was a key point for choosing it, along with the special support team. Real PROS !!!