rezStream
About rezStream
rezStream Pricing
Flat rate, from $7 to $13 per room per month. Minimum of 5 units.
Starting price:
$40.00 per month
Free trial:
Available
Free version:
Not Available
Most Helpful Reviews for rezStream
1 - 5 of 113 Reviews
Kim
Hospitality, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed July 2022
RezStream Makes Us Run
We have used RezStream for over 8 years and find it to be a dynamic product.
PROSRezStream allows easy interface between client and consumer at every touch point.
CONSWish we could let groups make reservations more easily without all recreating the wheel everytime.
Reason for choosing rezStream
Remained with RezStream because all innovative features were covered. The others had only incidental feature advantages and frankly, Rezstream eventually adopted them all.
Vendor Response
Thank you for your review Kim! We are grateful for long-time customers like yourself and glad to hear that you're seeing the team progress. Thanks again.
Replied July 2022
Ernest
Hospitality, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2021
A Simple Hospitality System
Overall experience is great. The small occasional bug, which can also be caused by our slow internet, it is not a hinderance just a small annoyance. The support team definitely helps with the experience, without them, the experience would probably be worse.
PROSThe product is very easy to use and understand. There is plenty of information on how to use certain features, but you can always contact the support team to get help with any problem. Can be used anywhere with an internet connection (the faster speeds the better is works).
CONSAn occasional bug that has returned where sometimes our notes for the reservation do not save, causing confusion. Not being able to resize "repair" blocks without having to fully reopen the "site" just to shorten it by 1 day.
Reasons for switching to rezStream
You guys changed from a "local server," for keeping data, to the cloud.
Vendor Response
Hi Ernest. Thank you for the review! We love hearing from our customers. I will make sure we add the resizing of the out of service to the future requests. We will also reach out regarding that bug you are seeing to give you a status. Thank you again for the feedback and for being a loyal customer of rezStream. Have a wonderful day!
Replied November 2021
Kimberly
Hospitality, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed June 2018
Iv'e been using Rezstream for approx. 2 yrs
Very easy to see the check ins and outs for the day
PROSAs a Head Housekeeper it very easy to print out the work schedule for the day. Or oversee the entire map for the week. It allows me to make scheduling very easy
CONSI haven't had alot of problems using the software I only print out the daily check ins and check outs. the rest I dont really use
Mike
Hospitality, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed January 2024
Efficient and Effective!
That it is easy to use and understand at any skill level. It is also fast and efficient, not just in actual loading speeds, but in user function as well. The online reservation system has done wonders for our occupancy and our office staff efficiency.
CONSI would like there to be a little more customization/options surrounding the POS items and room add-ons. I would also like for these items to be added in the booking process inside their own menu to complete the reservation.
Vendor Response
Thank you, Mike for the wonderful review! I love that you called out the ease of use and efficient. Our development team will love to hear this! I'd love to learn more on your request for add-ons since we have that capability. Let us know how we can improve that for you! Thanks again and thank you for being a loyal rezStream customer!
Replied January 2024
Vicki
Hospitality, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2023
Excellent Property Management System and Company
The program is very user friendly, easy to teach newbies, and we especially like the custom color coding which shows us just by looking at the calendar who is gluten free, who’s bringing a pet (one of our inns is pet friendly), who’s checking in late, etc. – a feature I did not find in any other program that I looked at. The interface of the booking calendar is very straight forward. You just click on a reservation and immediately a box pops up on the right with all of the reservation info. Notes are easily accessible, and it keeps a running history page on each guest that tells you when they stayed with you and what room or suite they stayed in. These are all features that assist us in providing our guests with excellent customer service.
PROSWe have two small hotels totaling 30 rooms and suites. I used Rezstream's software program when I started in this business 15 years ago; left them a few years later because they did not have their cloud-based system up and running yet. Have used several others and researched many since then and came back to Rezstream and so happy I did.
CONSWhen you try to print out a report the font size comes out miniscule.
Reason for choosing rezStream
Because of all of the features mentioned above and my past experience with the company
Reasons for switching to rezStream
innRoad program was not user friendly - required way too many clicks to do anything - I actually got wrist tendonitis installing our information into the program.
Vendor Response
Wow! Thank you so much for the wonderful review and the insights! We are so proud of what we've built and are continuing to build and awesome to get feedback like this to show it's working. We'd love to touch base on the report issue though because it should print out with such a small font size. Thanks again and for being an amazing rezStream customer for so long!
Replied September 2023