Signature

RATING:

4.8

(21)

About Signature

Signature is a cutting-edge cloud-based ERP solution designed specifically for travel agencies and holiday planners. From small businesses to large enterprises, Signature provides comprehensive features to streamline reservations and client data management, ensuring efficient operations and exceptional customer service. One of the standout features of Signature is its ability to create customized packages tailored to the unique needs and preferences of clients. With an intuitive interface and powerful functionality, travel agents can effortlessly create personalized itineraries, generate quotes and invoices, and automate bookings in real time. The AI-based application ensures accuracy and efficiency throughout the process, enhancing productivity and customer satisfacti...

Signature Pricing

Contact Sriggle for pricing details

Starting price: 

$150.00 per year

Free trial: 

Available

Free version: 

Not Available

Signature add service

Signature Reviews

Overall Rating

4.8

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

5

Value for money

4.5

Functionality

5

Most Helpful Reviews for Signature

1 - 5 of 21 Reviews

User Profile

Prashant

Verified reviewer

Hospitality, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2023

One of the Best travel solutions

We have been working with Sriggle team for almost 2 years and overall we had a great experience, they have been very agile and supportive will all requests and changes.

PROS

Sriggle comes loaded with a lot of pre-integrated API and hotel content making it easy to implement. Sriggle is one of the few travel solutions in the market with end-to-end DMC modules. They have a clean and easy-to-use B2B system and work seamlessly with static and dynamic rates. They have a unique availability calendar feature which is very useful for our agents. Sriggle is an ideal software if you are looking for an upgrade and make use of travel technology and grow your business. One of the main positive about sriggle is their team.

CONS

Need improvement in their accounts and report module.

Reason for choosing Signature

They had end to end DMC solution and comes with lot of pregrated API integration. They have hotels content and mapping solutions, which makes it easy to implement the system.

Vendor Response

Thank you Prashant for your opinion. We are considering to improve our Accounts module. Will keep you informed of the improvements in our accounts module. Your and your entire team's support is amazing too.

Replied January 2023

Cristina

Leisure, Travel & Tourism, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed October 2023

Cutting-edge software that has optimised the way we work

It has been tailored to the specific needs of our industry and our business in particular, optimising our daily tasks and hopefully freeing up valuable time in the future to develop other aspects of our business. Not only have we been assisted closely and with great patience and professionalism during the system integration and training phase, but we are also receiving constant technical support afterwards

PROS

Signature has significantly increased the speed of our team's daily activities. By personally managing a huge amount of accounts, information and pricing, I have seen my productivity and speed drastically increased. Our developers in-depth knowledge and in particular Swadesh's years of experience in the travel industry have been an invaluable asset, as they have been able to sense our needs and respond to the questions quickly with a proactive attitude aimed at finding quick and effective solutions.

CONS

Given the nature of our business and the need to accommodate specific requests, it was challenging at times to find the right solutions by adapting the software and it took a little longer to develop. But all issues were resolved promptly and professionally with a can-do attitude.

Marcelo

Leisure, Travel & Tourism, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

2

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

3

FUNCTIONALITY

2

Reviewed May 2023

Overpromised and Underdelivered - Signature was a nightmare for us

In short, our experience with Sriggle/Signature was a nightmare and a 10-month waste of much time and a lot of money. Whenever we pointed out something that was not working, they would routinely rush to deliver solutions that were not tested before delivery and those "solutions," inevitably, came with many problems. We tested their own system more than they did!Despite countless hours of work on our part to get them to produce templates for our quotes, those templates NEVER were delivered according to our specifications. The accounting module, which they promised would be "a full replacement for QuickBooks," was not even close to being anything we could work with. So... it was a disaster. We decided to terminate the partnership at the 10-month mark, to stop the bleeding of money and time on our part. We then requested a reimbursement for the 2 months left on the contract (which we paid in advance), but their [sensitive content hidden], was very inflexible and refuse to refund us for that.I consider the adoption of Signature to be the single biggest mistake I have made in my business, in its 10-year history.

PROS

[sensitive content hidden], our main point of contact, was always polite and professional. The software comes with an app that could have been interesting, if the software worked.

CONS

Essentially, nothing that we needed from the software worked the way it was supposed to work. Bugs everywhere and no quality control. The quoting module doesn't work. The reservations module doesn't work. The accounting module doesn't work. The templates we were promised (for quotations) were never completed to our satisfaction

Anonymous

51-200 employees

Used monthly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed January 2024

All in one Software.

The staff is helpful and have a great customer service.

PROS

Its a great software that have many capabilities on the that is needed to run a system.

CONS

The Mobile side is still needed to set it up, other than that, overall is great.

User Profile

Sean

Verified reviewer

Leisure, Travel & Tourism, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2023

Our new groundbreaking application!

We have drastically increased the overall speed of our task performance and day to day operations compared to our previous platform, in some cases halving the time it takes to perform certain tasks and duties. Overall, it has been a very positive start and promises to be even better going forwards. Thanks to the Signature team, especially [sensitive content hidden] for being so helpful and patient with us! :)

PROS

I have had the privilege of using the groundbreaking new application by Signature, and I can't contain my excitement about the endless possibilities it offers. In a world where innovation is the name of the game, Signature has raised the bar with this exceptional app. What truly sets our app apart is its sheer versatility. Whether you're using it for personal or professional purposes, Signature's app is the Swiss Army knife of applications. It seamlessly adapts to your needs, making it an indispensable tool.

CONS

Due to the nature of our business, we have had to work extra hard to adapt our needs to match the offering that Signature provides. More than a negative, I would describe this as a challenge that we faced productively and successfully.

Reasons for switching to Signature

Necessity to update to a more flexible and up to date platform.