I don't use their booking page but I do embed the calendar into my website so everything stays on my site. I personally like how some other calendars look but overall, I can't complain. I was able to customize it to my liking and it sends austomatic email reminders to myself and the people who booked the time. It was very straightforward and it has been used and tested a lot lately and I am very impressed.

Being able to customize the product to match my branding was the biggest challenge while I was trying different online booking softwares. SimplyBook.me was the only one that allowed color customization on the free plan. So, I figured the rest would not be good. Boy, was I wrong! This software has gone above and beyond what I expected for a free online booking calendar.

The only thing that I am not 100% satisfied with is the look. If I could change the layout of the calendar that would be amazing but for the price, I can't compain and everything works as it is supposed to or better than I expected which is wonderful!

Overall, the user experience is excellent, and it's the most suitable platform I've found for my needs.

I find SimplyBook.me to be a very different product from what I'm used to. It offers powerful functionality, but it does take some time to learn and understand the system when starting out. The integration of business processes is also very straightforward.

One aspect I'm not entirely pleased with is the calendar, as it's not very user-friendly. I can't directly view more customer information or make changes; I have to click into it. Additionally, there are limited options for customer payment, and some functions lack the ability to address finer details.

IF I could find another system that had the functionality I need I would move to that one. The cost would not be an issue if it had a better base product. If you only need basic then stick with some of the free options out their. I have made about 20 suggestions with zero idea of when or IF they will even be considered. After trying or looking at around 50 systems I feel it is the lesser evil of what is out their. I am not asking for much but they think they know better what people want/need.

Allows for a degree of automation to my business. I can show images and descriptions for my categories and services which a lot of other systems do not. Like the drag a slot function in calendar. Like the SMS and email reminder system (but could be better!) It adapts to most types of business which many others do not.

Very expensive for what it offers. It costs a lot of money to get a reasonably functional system by paying for all the add ons and extras. If the core was better then I would be happy to pay for my business specific add ons. Customer service is more of a cut and paste script routine. There is no place other than sending via customer service to place suggestions. It needs a dedicated place to post suggestions so that all other users can vote on them. The company just say that they look at all suggestions. The problem with that is no one else gets to see those suggestions and thing Oh thats a great idea. Plus it does not provide real life feedback doing it their way. I made these in the very first day of use Suggestions /Requirements for SimplyBook.me 1) Email templates should have a WYSIWYG editor 2) There should be a Block Out option when making a booking on the calendar (admin only) 3) Emails should be sent in HTML not plain text. At least an option should be available. 4) There needs to be a “Pending Booking” email template. 5) It should be possible to switch on and off any email or SMS rather than all on or all off. 6) This booking software really would benefit from and APP the website as it stands doe not even work/view properly on mobile. 7) There should be multi buy option. Customers may want to book 1 or 10 or 100 of the same service. It should be easy to add a figure for quantity required. 8) There should be a multi cart function

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SimplyBook.me must reconsider pricing model. It sits at high-end of software subscriptions.