ADP Vantage HCM
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Most Helpful Reviews for ADP Vantage HCM
1 - 5 of 86 Reviews
Joel
Verified reviewer
Information Technology and Services, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
4
Reviewed January 2019
Great payroll software
I love how easy it is to see all of my timecard punches and pay statements on the website. Everything's easy to locate and use.
CONSThe mobile app is basically useless as it doesn't even let me view my pay stubs. It's just a blank white screen.
Juanita
Verified reviewer
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2018
Work & ADP
Learning how to use ADP was very easy, I manage payroll for my job and I can easily navigate through this system
CONSI haven’t found any issues using ADP vantage so far, everything has been pretty easy to learn and use.
Jessica
Real Estate
Used more than 2 years
OVERALL RATING:
1
EASE OF USE
2
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed February 2016
ADP Review
ADP Totalsource is fine to use (which I used with a previous employer) but ADP Workforce (which we currently use now) needs a lot of improvements.
CONSCustomer service - you don't get a designated representative and only get a case number to follow up on issues which isn't helpful if you need to call back. You will explain the same problem to a differenct representative. ADP Portal - the different systems aren't as user friendly as they should be, different systems do not communicate to eachother correctly if at all and new hire entry takes too long. Reporting - the custom reporting option is too diffucult to use and when errors are returned you would need to know computer coding to decipher it. Payroll reporting needs a facelift as well. Payroll - preview takes upwards of 15+ minutes to be returned and can take longer if there is an issue. You are not notified of issues unless you reach out for your preview to be forced through. Time and Attendance - the layout has not been changed in the 5-6 years that I've used it. Change the format and add new things that the customer has requested. Build out the system more.
Anonymous
501-1,000 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
5
Reviewed November 2017
Robust HCM for Larger Companies
Vantage is a good solution for larger companies and has good integration with recruiting and onboarding which helped us streamline some of our processes.
CONSThere was a steep learning curve for our managers, but ultimately we were able to get everything up and running smoothly.
Eric
Verified reviewer
Marketing and Advertising, 201-500 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
FUNCTIONALITY
5
Reviewed May 2019
Extremely useful
I'm able to submit PTO requests and management employee timecards. It has a clear interface. Tracks a lot of useful information.
CONSFrom time to time I have to dig to find what I'm looking for.