Splunk On-Call

Splunk On-Call (formerly VictorOps) is a cloud-based help desk solution that enables businesses to manage on-call schedules and rotation of roles for resolving incidents. Key features include alerts/notifications, chat, activity dashboard, collaboration, and event tracking. Designed for organizations of all sizes, VictorOps comes with a tool to manage tasks assigned to teams and query escalation based on customizable policies. Its visibility module enables users to view records of all conversations, alerts, and actions and update stakeholders on changes. Additionally, the solution lets users report and gain insights into the time taken by teams to resolve incidents. Splunk On-Call allows integration with various third-party applications such as JIRA, Zendesk, Slack, S...