About Blink

Blink is an intranet solution designed for mobile and field workers in businesses across various industries such as retail, construction, hospitality and more. Key features include calendar management, content management, an employee directory, file sharing and discussion forums.

Blink features Blink Feed, which is an employee task inbox that helps managers and workers to post and access information regarding different tasks, stimulate discussions and create feedback loops with one-click answers, surveys and votes. The solution also features multiple employee engagement functionalities that include cultural alignment and more.

Additionally, Blink provides users built-in storage for their policies, job documents and features ‘Workforce Analytics&...


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Supported Operating System(s):

Web browser (OS agnostic), Windows 10

25 Reviews of Blink

Average User Ratings

Overall

4.80 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(21)

21

4 stars

(3)

3

3 stars

(1)

1

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 25 results

March 2018

Helen from CACI - Network Services

Verified Reviewer

Company Size: 501-1,000 employees

Industry: Computer Networking

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2018

Blink is really awesome!

Pros

Blink provides me with an excellent way of communicating with colleagues and getting company updates out to the wider business. I find it better than email as it has a more natural flow and much more efficient as you can create multiple relevant chats and groups for all your requirements. Notifications are great and it intergrates with all my other apps.

Cons

I'm looking forward to the getting an update to enable messages to be sent after being offline, this would enable Me to use offline and keep up to date with chats.

May 2019

Katherine from Durham Electrics

Verified Reviewer

Company Size: 2-10 employees

Industry: Construction

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

4.0

Functionality

3.0

May 2019

Alternative Intranet

We're still playing around with the features but so far after less than a month we are happy with what we are working with.

Pros

- free for up to 20 users - great alternative to a company intranet / communication portal for the micro businesses who want to share their management system documentation with field staff and don't want to fork out expensive licences with Microsoft for similar products like yammer / SharePoint. - if you are IT savvy and know how to build microapps feature will draw your attention. - Can download on android and iOS devices - Has a desktop app for windows and iOS devices

Cons

- you have to purchase the premier package at a monthly cost per user to do branding. It would be good if there was a fixed fee per month for up to 10 users for the small companies e.g. £20 plus VAT.

Reasons for Choosing Blink

- Cost - No clutter - Simply and easy to setup and run with

April 2020

Nathan from Stagecoach MSL

Verified Reviewer

Company Size: 1,001-5,000 employees

Industry: Transportation/Trucking/Railroad

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

Functionality

5.0

April 2020

Epic, business changing sofware

As a team Blink are brilliant. They are extremely proactive in all aspects of our relationship, from concept stage through to BAU

Pros

Since we have introduced Blink to the company we have found that our communication channels have been revolitionised. We expected that we would be able to improve the comms from the business to staff however we've been blown away at how much we've benefited from the staff being able to communicate clearly with us.

Cons

The feed rolls through very fast and so messages can get lost - however I would point out that this feedback has gone to the team at Blink and Featured posts have been created to enable specific posts to remain high profile.

July 2019

Anonymous

Verified Reviewer

Company Size: 201-500 employees

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

3.0

Functionality

2.0

July 2019

Fine for communications, lacking in other features

More casual internal communications and email but very primitive. Newsfeed is good but difficult to search so only really works for real-time updates. Lack of ability to share files properly limos use severely and the ‘hub’ feature is too basic as it does not allow the creation of pages to view only upload of docs. The admin and access level features are not rounded enough, it’s all or nothing!

Pros

Simple IM app and the newsfeed like appearance of the home page. Some limited integrations, calendar works well.

Cons

Lacking in support for 3rd party apps, no ability to view documents in the app only have attachments.

Response from Super Smashing

Replied July 2019

Hi, We are sad to hear that Blink hasn't lived up to your expectations and appreciate your honest review. It definitely helps keep us in check. To your point, we do have a search feature, which should allow you to not only search Feed posts and Chats but also content on 3rd party integrations. We also have Pages in the Admin Panel, which lets Org and Team Admins create native content for the platform - this should address your concerns about the Hub. Access to different levels of teams or user permissions can be customised in the Admin Panel - it would be great to get your thoughts on what's missing (hello@joinblink.com). We have passed on your feedback regarding limited previews of files (since last month this is available for PDF and Word files but we don't yet support all types). Glad that you find the platform helpful for internal communications and hope to hear from you soon! Thanks again, The Blink Team

April 2020

graham from stagecoach

Verified Reviewer

Company Size: 10,000+ employees

Industry: Transportation/Trucking/Railroad

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

Functionality

5.0

April 2020

Must Have

Increased communication across the whole company, easy to be able to speak with management or employees without any hassle of having the incorrect contact details.

Pros

Must have work place communication on a plat form that people are familiar with making on boarding a dream

Cons

My only criticism is that when on boarding you have to them re enter the employee to add there details such as payroll information.