ConsignCloud
About ConsignCloud
ConsignCloud Pricing
$119 per month with a 14-day free trial, no credit card required.
Starting price:
$119.00 per month
Free trial:
Available
Free version:
Available
Most Helpful Reviews for ConsignCloud
1 - 5 of 48 Reviews
Anonymous
2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2021
Excellent product, very glad we chose ConsignCloud
ConsignCloud makes our business possible - without this or similar software we wouldn't be able to operate. ConsignCloud's customer service is excellent - they have been very responsive and helpful on every occasion when we've been in touch with them.
PROSThe ease of entering and retrieving data, and the automatic updating of customers makes our business possible and keeps our consignors happy.
CONSThe monthly reconciliation process could be made more straightforward. We would also appreciate the opportunity to see the emails that go to clients so we know exactly what went and when. Ideally, closer integration with Square and eBay.
Reason for choosing ConsignCloud
Price, customer service reviews and willingness to operate in the UK
Nick
Retail, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2024
ConsignCloud is awesome!
very positive. it made our consignment program much more efficient, flexible, and intuitive, and has given us new capabilities.
PROSeasy import/export. great built-in logic. great shopify integration.
CONSthat after images are uploaded we can't expand them to see a full-size version ever again. there's no way to directly apply consigncloud store credit at checkout in shopify. some of the logic didn't work as well as hoped originally but has improved since. the consignor user interface is not intuitive. the store user interface default landing page is mostly wasted space. we can't set up short user pins to enable team members to log in quickly, so consequently everyone just shares the same login and there's no accountability for proper consignment intake and the quality of our product listings suffers as a result.
Reason for choosing ConsignCloud
aravenda didn't allow users to use self-serve excel import/export functionality to manage data, which i found to be utterly absurd.
Reasons for switching to ConsignCloud
our old software was woefully clunky and lacked capabilities.
Nora
Textiles, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
3
EASE OF USE
2
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
5
Reviewed February 2021
useful, but lack customization options and not very good UX
It is very good, and I like the program. However it feels like with a bit of development it could be really great. It has a feel that it is designed by people that dont use it on the daily.
PROSThere are many good features such as the automatic emails, and that you can set expiry dates etc. that are really helpful in our daily operations. Well organized, and the autofill and estimated pricing is very efficient and saves us a lot of time.
CONSThe first issue is the UX. It is not at all intuitively designed. It takes time to find and understand the features you are looking for. For example, finding and using the expiration feature in the expired list is very inefficient. A button directly on the products would be more useful. The second issue is the lack of customization options. There is some customization, but it would be great to have a lot more such as: - change timing of emails, ability set weekly/monthly instead of daily - change font, layout, design of emails - create own templates and categories for emails, other than those that already exist - add option to expire products not only from the expirations list but directly in the product page - ability to add custom tax calculations - customize the dashboard/landing page
Reason for choosing ConsignCloud
Recommended by a person in the second hand business. Did not consider others.
Vendor Response
Hi, Nora! This is an older review, but we are still grateful for it. As we are a fairly small company we are very happy to hear suggestions and implement them. And at the same time that makes it more difficult to do so. I like your thoughts on the customization. Luckily our UX has changed quite a bit in the last two years, we have tried to make it as intuitive as possible since that is the most important! I worked at a consignment shop for a number of years using ConsignCloud before joining this team and so we always consider the needs and experiences of our users before anything else. Again, thank you for your feedback!
Replied September 2023
Kiri
Retail, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed April 2024
Long-term user, still happy
Overall, I've enjoyed using ConsignCloud and my business relies on it heavily. The support team are generally pretty good (although when there's an issue with a third party integration like printnode or shopify, they're quick to pass the buck)
PROSThe automated emails to consignor's, it really prevents a lot of back-and-forth with our clients
CONSThe reporting features for essential KPIs like average sale, top salespeople and sales per hour are really lacking, even with tge paid reporting feature
Reasons for switching to ConsignCloud
I wanted a cloud based system and at the time Liberty's cloud system wasn't as good, although that was almost a decade ago and I'm sure it's better now
Rhonda
Retail, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed April 2024
Best app for online consignment management
Our experience has exceeded expectations. Given that this app controls a central part of our business, it's really important that it be super stable. To date, we have not had any performance problems, other than a few minor tweaks that were resolved very quickly by the support team.
PROSThis app is super easy to set up and use. We run an online marketplace with thousands of products and all is easily managed in ConsignCloud. Plus the support is first rate. Really. We've received almost immediate responses to the few issues we've had to figure out.
CONSI wish that I could apply simple fixed-amount payouts on some products listed on consignment. We don't always use percentages, and having to do this manually is a pain.
Reason for choosing ConsignCloud
I don't remember the other products we looked at. I do remember that ConsignCloud had everything we were looking for so we went with it.
Reasons for switching to ConsignCloud
We migrated to Shopify and needed an app that could handle our consignment program.