Enhatch
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Most Helpful Reviews for Enhatch
2 Reviews
Theodore
Medical Devices, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2021
Novastep, Inc's Enhatch Review
Enhatch and it's ability to communicate with our other system has made crucial tasks much less frustrating than they were in the past. The features mentioned above are the only ones that are more difficult with Enhatch. Everyone working at Enhatch is friendly, smart, and helpful.
PROSThe interface is user-friendly and intuitive, especially compared to the ERP systems I have used in this industry.
CONSI would like a feature that can be used to streamline Cycle Counting. As of now, we have to use two functions: Receive New Stock for plusses, and Transfer Stock (to Vendor) for minuses. I also would like Receive New Stock to bridge with our other system, but I know that is a decision that we would have to make.
Reasons for switching to Enhatch
We still use IFS, but we migrated tasks to or bridged tasks with Enhatch. We switched primarily because of a major flaw in IFS that prevents the invoicing process from being streamlined. Other factors are the tendency of IFS to be slow, and because of its overall lack of a user-friendly design.
Vendor Response
Thanks for your feedback! We're glad to hear Enhatch is continuing to work for you in simplifying communications with your ERP system. We're confident that when you're ready to take that next step of bridging inventory receipts we can handle that as well. Also, great feedback about cycle counts. This is a request we have had from many clients and we have listened! We have a simplified audit tool in our product roadmap to begin work later on this year. We'll reach out to you with more information as that project approaches.
Replied July 2021
Mike
Hospital & Health Care, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2021
Enhatch user review
Overall has been very good
PROSEasy to load pricing and make changes. Customer service is very good.
CONSCan't load new product in bulk. Has been very bothersome.
Vendor Response
Thanks for your feedback! We're happy to hear Enhatch is working so well for your business. We are excited to announce that a Product Catalog upload tool will soon be joining our growing list of onboarding and client self-management tools. Much like the pricing and BOM management tools, the catalog uploader will let you make mass additions and edits to your catalog. This feature will be a huge help to distributors such as yourself, who have a larger catalog of items. The catalog uploader is slated to be completed during our next major development sprint and has already undergone design review and approval with our Product Owner team. We look forward to bringing you this much needed update very soon.
Replied July 2021