eTurns Software

4.48 / 5 (29)

Our advisors have recommended this product 5 times in the last 30 days

About eTurns


eTurns is a cloud-based inventory management solution that helps distributors and their customers automate inventory replenishment at the point-of-use (stockrooms, service trucks, etc.) using smartphones, scanners, RFID and IoT weight sensors. It’s suitable for health care clinics, EMS, contractors with service trucks, manufacturers, municipalities and more.

eTurns enables users to give real-time visibility into stock levels, manage consigned or customer-owned inventory, set minimum, maximum and critical levels, get reports and analyses, email alerts and set user permissions. Contractors with trucks can create work orders with parts, kits and labor used on a job and present it to the customer for signature. Healthcare clinics can requisition supplies needed for a future surgery through direct integration with the distributor’s ERP.

Pricing is subscription-based.



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Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 8

29 Reviews of eTurns

Average User Ratings

Overall

4.48 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(13)

4 stars

(15)

3 stars

(1)

2 stars

(0)

1 stars

(0)

Likelihood to Recommend

Not likely

Very likely

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Showing 1-20 of 29 reviews

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February 2019

Carlos from Service America Enterprise, Inc.

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

February 2019

Fast, and easy

Our company was using JD Edwards 9.1, and although this ERP did capture usage of materials, it was driven by only manual impute of consumables. With the addition of eTurns, our company was able to provide our 75 technicians with the ability to scan items in and out of our vehicles. This provided our purchasing team with real time, accurate consumption. Furthermore, this allowed us the ability to carry less items on the trucks and lowered our cost of goods carried in doing so. We reduced this average cost on truck from $20K, to $14K, while maintaining the same service levels to our customers. We also gained the ability for automate the managing of our ROP's, and ROQ's. The software managed our replenishment effectively to the point we were able to reduce out procurement staff from 8 reps to 3, moving them into other strategic roles. Our finance team also benefited from the real time reporting modules, allowing them a real time cost analysis of the consumed goods.

Pros

Light weight software, customizable, Very small learning curve, Great customer support, Detailed reporting

Cons

Some modules are only available on the website, or PDA.

January 2016

Ignacio from Anixter Inc.


Ease-of-use

5 of 5

Customer support

5 of 5

Functionality

4.5 of 5

January 2016

eTurns meets our needs as a customer

Pros

Anixter is a distributor of advanced cabling and we've used eTurns/3 remote stockroom inventory software for over 15 years to help us manage the consigned inventories at our customer accounts. eTurns provides us with a solution that allows us to invoice on consumption, replenish as necessary and use one set of books to reconcile inventory. We are excited to move to eTurns/4 which is a browser-based solution. it is geared to our needs and that's another plus.

Cons

We wish they couldn't sell it to our competitors because it ends up being a good differentiator for us in sales engagements. Due to reasons beyond my control, this used to be the case prior to me joining the team

March 2019

Zachary from Gexpro Services

Company Size: 5,001-10,000 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

March 2019

eTURNS

Gives great visual and control of our warehouse

Pros

The capability to breakdown data into a granular level.

Cons

Software is slow. takes a log time transitioning between pages

April 2018

Gregorio from SIMNSA

Company Size: 201-500 employees

Review Source


Ease-of-use

5 of 5

Customer support

5 of 5

Functionality

3 of 5

April 2018

It is a program that in a simple way allows you to take your inventory and shipments flow control.

It is a very good product that allows to adapt to the needs of the business.

Pros

Inventory control in a simple and practical way, it is simple but robust at the same time, it is a very easy program that gives great results.

Cons

The configuration part at the beginning is somewhat complex but once defined the system works very well.

January 2018

Scott from Wolf Creek Company

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

January 2018

eTurns is a good program and professionally supported.

A tool that did our job. A job that brought good value to our customers.

Pros

It works. The team is great when we needed modification or technical assistance. Allows at a reasonable price abilities that hard to find.

Cons

We only needed a few of the extensive choice of functions. Added some overhead that is just in the way.

March 2019

Anonymous

Verified Reviewer

Company Size: 10,000+ employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

March 2019

Eturns usability

We used eturns to maintain an offshore customers inventory with sight from both sides which worked flawlessly.

Pros

The software was relatively easy to use and provided a user friendly dash board.

Cons

The system needs "updated" better looking interface would be great.

March 2019

Jimmy from Gexpro Services

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

5 of 5

Customer support

5 of 5

Functionality

5 of 5

March 2019

eTurns

The capacity this tool has opened up for me is immeasurable. What once was a tedious and manual process is now simple scan and send.

Pros

eTurns is a great tool to streamline our inventory management. It allows for simple and accurate replenishment, optimizing our customer service offering to our customers. It's versatility and customization capabilities accommodate our complex service offering.

Cons

I've had no negative experiences. When we wanted it to do something it didn't have functionality for, the technical team re-engineered it from the back end to suffice our needs.

March 2019

Ryan from Gexpro Services

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

4 of 5

March 2019

Wish i had eTurns sooner

Pros

Ease of use and the ability to use my mobile device.

Cons

I don't have a con to list here. The software delivers.

January 2018

Jeremy from The Nefco Corpration

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

5 of 5

January 2018

Professional, quick response and Ron was always available to guide through process getting started

Nefco is just starting to commercialize the product but this software should increase our business and keep our competition out through inventory management.

Pros

The ability to bill material against multiple jobs thorugh use of work orders
The scan feature and bar code functions are premier and easy to setup.
The platform is customizable to any user level and the ability to take out unneeded information is key

Cons

I wish a master control could be used to set the views (gears - options ) for views. When building many users to a stockroom, it takes a good amount of time to individually go in and customize views.

July 2015

Steve from Dig-Key Electronics


Ease-of-use

4.5 of 5

Customer support

4.5 of 5

Functionality

4.5 of 5

July 2015

We have used ETurns for over 5 years and it has performed well for us!

Pros

Ease of use! Ease of data setup and comprehensive reporting. Willingness to customize to fit my business.

Cons

Product is almost ready to go out of the box. Short learning curve!

January 2018

Armando from One Button

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

January 2018

Ease of use and great support team!

Time saving project tracking and expenses, tools tracking

Pros

Serial number tracking abilities, flexibility on modules and customization on fields. Customer support is amazing.

January 2016

LEE from ARBELL ELECTRONICS


Ease-of-use

4.5 of 5

Customer support

5 of 5

Functionality

4.5 of 5

January 2016

This has greatly enhanced VMI programs at customers

Pros

Very user friendly and very easy to download info from the system

Cons

All is good. Great support from them. Easy to use product. There is nothing to dislike

January 2019

Socrates from Panos Management

Company Size: 11-50 employees

Review Source


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

January 2019

Amazing program - highly recommend for consignment based businesses

Great if you sell your products on consignment or have a random/wide variety of items.

Pros

Very easy to set-up and use from both ends. Our customers were able to learn the system quickly and all loved it. Customer service is quick and helpful.

Cons

Aside from using this with consignment customers and select others during seasonal sample sales, we don't utilize this program much.

April 2016

Dantes from Above Board Electronics


Ease-of-use

4 of 5

Customer support

5 of 5

Functionality

4 of 5

April 2016

Great way to monitor usage

Pros

The concepts are simple and the staff is very helpful to implement.

Cons

I would like to have seen more ways to collaborate data, an API, import/exporting methods.

March 2019

Anonymous

Verified Reviewer

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

March 2019

eTurns review

I really like how easy the app is to use. When I am stocking items it makes my job a lot easier. I don't have to write down items or mess with paperwork.

Pros

Very easy to use. The app is very user friendly and I like how quickly the order go through. It's also very easy to change the location of items.

Cons

Least favorite is the fact that some of the locations weren't listed in the right location. It may be our fault but like I said above the items were easy to fix.

March 2019

Sheila from Gexpro

Company Size: 10,000+ employees

Review Source: Capterra


Ease-of-use

2 of 5

Value for money

3 of 5

Customer support

5 of 5

Functionality

3 of 5

March 2019

E-Turns review

Overall has been good.

Pros

orders can be loaded into the system and approved automatically so it is ready to go in our ERP system

Cons

the uploading of new parts took a while. and it was not always friendly. I feel like the format changes every time I need to upload mass number of parts.

January 2017

Brian from Newman Associates, LLC

Company Size: 11-50 employees


Ease-of-use

3 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

4 of 5

January 2017

NEWMAN E-TURNS

The product is very good. A Little bit cumbersome at the start, but once the kinks were ironed out by the customer service representative works well.

Pros

Tracking the consignment inventory is all done electronically, which is a very nice feature.

Cons

Setting up new parts after initial set-up is a little confusing at first and you need some kind of a "cheat sheet" every time you want to add an item.

October 2017

Alexander from Pereira Electric

Company Size: 51-200 employees

Review Source


Ease-of-use

5 of 5

Functionality

4 of 5

October 2017

Enjoyed the ease of use

Great for startups, and for businesses that are stuck doing manual inventory. I can't stress the ease of use.

Pros

Web based solution that provides access to everything that we need, when we need it. Multiple users at no cost, and the ability to control what they see or do with the software.

Cons

We haven't found any at the moment. Perhaps some minor UI adjustments, but again nothing that would be a deal breaker.

February 2016

Alex from Electrical Wholesale Supply Co., Inc.

Review Source: Capterra


Ease-of-use

4 of 5

Customer support

5 of 5

February 2016

eTurns - Customer RIM system

The eTurns system is mostly intuitive to use. The amount of time required for training has been minimal for our internal personnel as well as our customers, who are the end users. The ability to access the system on the web allows us and our customers nearly unlimited options to access the system, provide reports, and to trouble shoot system or user issues. The support, from the initial start-up and follow up to operational issues has been very good. The staff of eTurns have been very responsive to our needs and support of the site. They have all been engaged in their support of their system which allows us to better support our customers. There is a feeling a TEAM in our relationship.

February 2016

Autrie from Gexpro Services

Review Source: Capterra


Ease-of-use

5 of 5

Customer support

5 of 5

February 2016

eTurns has managed our customers' stockroom inventory successfully for 10 years

Gexpro Services, a world-class distributor, is all about service. Our business model is to provide onsite VMI to our customers. eTurns provides us visibility into our customers' inventories and automates replenishment which reduces our cost-of-sales to a minimum. Because eTurns helps us optimize our customers' inventories and deliver great service levels, our customers reap the benefits of this value-added service. We have used all 4 of their tracking technologies -- iPhone, eVMI sensors, RFID, and scanners and they've all worked well for getting us real-time inventory status and managing that inventory. Their support is definitely a strong point - the team over there is VERY responsive."