Masterworks

RATING:

4.4

(42)

About Masterworks

Masterworks is an enterprise resource management (ERP) solution that helps businesses streamline processes related to inventory tracking, sales reporting, customer relationship management (CRM), product catalog creation, and more on a centralized platform. It enables team members to create purchase orders, manage multi-currency pricing, track purchasing history, look-up parts, and convert quotes to orders. Masterworks' accounting module allows staff members to generate invoices, manage bank reconciliation, calculate federal taxes, set credit limits, configure order approval systems, and review payment dues. It lets employees manage multi-company warehouses, track pick-to-order processes, handle inventory cycle counts, and monitor shipping processes. Additionally, sup...

Masterworks Pricing

Starting price: 

CA$2,000.00 one time

Free trial: 

Not Available

Free version: 

Not Available

No screenshot available

Masterworks Reviews

Overall Rating

4.4

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

3.5

Functionality

4

Most Helpful Reviews for Masterworks

1 - 5 of 42 Reviews

Tina

Retail, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed April 2018

I have been a Masterworks user since 2007.

Dave Savard is amazing and acts as a great liaison between his staff and ours.

PROS

The amount of information / details available on the main screen . Capabilities of the program if used correctly is phenomenal . Support team is easily accessible.

CONS

Training individuals to use the program is slightly difficult and takes time. Not all the prompts are obvious. Each screen presents the same way, with repetition it becomes easier.

Aaron

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2018

MasterWorks fulfills our daily requirements in accounting, order processing and inventory control.

PROS

Our staff finds the software user friendly and easy to learn. Reports can be customized to our customers requirements. Customer support is instant and their staff goes out of their way to help you with any requirements we need.

CONS

When wanting to run special reports we have to call support to walk us though the steps. This is really not an issue as it is easier to call support then to search documentations.

Pierre

Wholesale, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed April 2018

I use it mainly for quotes and finding info on customers activities

what it does for me is the information required to understand and move forward with customers

PROS

I find it ok....do not know what is better if there is better....Let me say that for the needs of information, quotes and finding out the customers purchasing habits, products bought...it does the job...like i mentioned....do not know if there is better

CONS

not really and bad experiences so I am on the fence as to if it is a great program or an average....let me say it does not help me to get new customers or lose them....so I just think it is an average program

Vladimir

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed April 2018

Good product overall.

PROS

Once the products are correctly described, It works perfect. Easy to browse through customers and get their price lists, easy to look through customer history, reports available.

CONS

Free form description (causes inconsistency) No Multi Tag Option. Search engine needs to be improved. Photo size need to be standard (ex. 500px X 500px)

Carlo

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed April 2018

I've worked with Masterworks for the last 20 years. Its very easy to operate,.

PROS

I find it easy to print and review invoices and I find it works well for inventory control. I'm able to search order by customer, which is very easy.

CONS

I wish i had a page that showed me all the items I have access for on Masterworks. I would like it as my home page, this would remove all the clutter of items that i never use.