Alkimii Property
About Alkimii Property
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Most Helpful Reviews for Alkimii Property
3 Reviews
Matthew
Verified reviewer
Hospitality, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2024
Alkimii Property… Game Changer
To now have everything streamlined and in the one place has been a game changer. Everyone in the team is able to access relevant information, be able to complete checklists, report maintenance issues anywhere on the property, rather than having to log into a PC. The ability to adapt everything to suit what we need.
CONSMobile app can sometimes glitch when completing some tasks, but it is being updated constantly it never results in being an issue.
Michael
Hospitality, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2024
Alkimii Property review
At first was difficult as this was new system, Now the hotel would struggle with information flowing correctly if it was not in place
PROSShift Notes - Easy of Information flow - Customizable Maintenance - Detail of issues - Instant Communications Oversight - Accountability and oversight is easy to maintain
CONSShift Notes would be better if there was an option to add tasks and mark them as done or not. Eg if someone needed to follow up on something
Reason for choosing Alkimii Property
We used Revenue & People already. We wanted an integrated system
Vendor Response
Hi Michael, Thank you for your insightful review of Alkimii Property! We truly value your feedback and suggestions for improving our platform. We're pleased to inform you that we are already working on developing the changes you proposed to enhance the Shift Notes feature. Your input is invaluable to us as we strive to continuously improve our system to better meet the needs of our users. Thank you for choosing Alkimii Property and being part of our journey. Please don't hesitate to reach out if you have any further feedback or questions. We're here to support you every step of the way. Best regards, The Alkimii Team
Replied March 2024
Marian
Hospitality, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2024
Fitzwilliam Hotel Belfast
Excellent - very personal experience and helped having the install team onsite for A People.
PROSIt was beneficial that we had installed Alkimii People in advance and had time to familiarise ourselves with it. Great that our Maintenance Manager had previous experience using the system in another property. Great that it was a consistent person/point of contact Naoise - as we were able to develop rapport and confidence.
CONSThe training was a little condensed, didn't offer enough time between sessions to allow the project team to review and set up the different elements. However we installed at a busy time of the year when holidays for the project team had been prebooked, this certainly didn't help. However with this noted, the support is amazing, so if any questions arose then we felt confident reaching out to the team.
Reasons for switching to Alkimii Property
They have no developed the product in 15 years...or if they had they never told us/gave us the option to upgrade. More data/options available and overall Alkimii is on a totally higher level. Customer service is amazing!