Highly stable and easy customer support solution and the quality of its communication and routine management and the access control functions are very responsive and easy to create reports.

Faveo Helpdesk is very easy tool for multiple project contacts management and the Call Center management functions are excellent.The platform also has great Automation capability and easy to communicate and access data from remote areas securely and easy.

For me i got nothing against Faveo Helpdesk because even all the features are quite simple to custom and get started with the product.

It has a good GUI, Support is very responsive

The notification possibilities via e-mail are rather limited as I cannot address single persons

Currently, the overall experience is average, with a wait for solutions to numerous issues and concerns about ease of use.

Ticket Management, Customisation of each functions, API Integration.

Too many glitches, slowness on platform, poor email communications and various bugs

I am happy

Has all the reqd features for Helpdesk needed for our purpose.

Can't put it up right now. i will update later on this.

Ticket management in one place. Interface could use some improvements.

Contacts not working, Reports missing on time tracking. System update banner should only be visible to admins.Admins should be able to update and back up the system without Faveo Engineers.