4me
About 4me
4me Pricing
Today’s world requires a flexible approach to service management. And yet service management tools often have lengthy or inflexible pricing models. That is why we have decided to do things differently. 4me has a pricing plan for every organization, from startups to large enterprises, from beginners to the most mature service providers. Companies simply join the platform and pay for what they need when they need it. Our customers only pay for active system users and not for service consumers, and the fact that you can quickly add or remove users from month to month enables agile service management. In addition, all 4me customers also benefit from weekly new product features and enhancements at no extra cost. https://www.4me.com/pricing
Starting price:
$5.00 per month
Free trial:
Available
Free version:
Available
Most Helpful Reviews for 4me
1 - 5 of 27 Reviews
Melhem
Verified reviewer
Information Technology and Services, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2019
(IT) Service Management like it should be!
Supporting our internal and external customers with a professional service management ran without effort, just works!!
PROS- Built-in processes! No customizing required!! - About 50 release per year - constant innovation - Up and running service management in hours
CONS- More automation of integrations (will be possible later this year) - Simpler creation of service request catalog items
Brian
Information Technology and Services, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2023
4ME for me
Very intuitive as a user. Really Supports steering model of Service Centre and drives process optimisation. GDPR compliant.
PROSIntuitive, Reporting possibilities, Audit trails, SLA management
CONSIntegration possibilities, A.I. development
Reason for choosing 4me
Maturity of the product and broader capabilities
Reasons for switching to 4me
We needed a sustainable ticketing toll for multiple departments within the organisation (process optimisation and effeciency)
Edoardo
Dairy, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
3
EASE OF USE
2
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed November 2023
4me - A
It is an application rich in features. Among these, the possibility of managing the various inventory items within the platform is worthy of note, with the possibility of integrating the component of contracts pending on the devices.
CONS4meis not a user friendly application from a graphic point of view You will not receive notifications if you are tagged while operating on the platform. it is not possible to manage tickets by grouping them into groups. Filters are limited. The automations that can be developed are difficult to implement.
Phil
Insurance, 5,001-10,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2023
Amazing ITSM tool :)
Best decision we made when searching for a replacement ITSM for SNOW. Go for it!
PROSThe automation. Ease of navigation. Cost saving. Ease of amending request templates.
CONSCustomisation of reports - some of these are a bit limited or don't quite let you present data how you want to. Restriction of access to the Automator.
Reason for choosing 4me
Cost saving and automation. We saved 2 FTE in our IMAC team.
Reasons for switching to 4me
Cost saving and automation. We saved 2 FTE in our IMAC team.
Jannick
Information Technology and Services, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2023
4me is a rocket in the ITSM world!
See the pros above.
PROS4me is a versatile product that offers numerous possibilities. We transitioned from a local ITSM product where integration capabilities were limited. In contrast, 4me is an incredible product that makes it easy to set up integrations with other (4me) environments for collaboration. We have already established several integrations with external vendors to streamline certain business processes.It is a user-friendly product, and the 4me development team actively listens to customer feedback. Each year, they organize gatherings where customers can contribute to making the product even better. Being a Dutch company, you can see that the staff has great ambitions. We anticipate benefiting from the product for many years to come, and we are extremely pleased with our purchase.
CONSIt is still in active development, especially in the context of the new market we are in, Managed Services Providers (MSPs). Consequently, some functionalities are occasionally missing.
Reasons for switching to 4me
Local product, no integration capabilities, minimal vendor support, and expensive.