Hudu
About Hudu
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Most Helpful Reviews for Hudu
4 Reviews
Anonymous
2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2023
Great Tool for IT Documentation
Hudu is a great documentation tool offering integrations and features better than it’s competitors.
CONSThe search feature could be a little better.
Reasons for switching to Hudu
Bought by Kaseya and the search feature was horrible.
Lucas
Verified reviewer
Computer & Network Security, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed May 2023
Couldn't run my business without it
Hudu has a clean, user friendly interface, features are being added all the time. It's a cost effective, hosted or self hosted product.
CONSThe browser extension for password is a bit janky, we can't replace our existing password vault with this extension.
Jarod
Information Technology and Services, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed September 2023
Hudu works and quirks
Hudu easily integrates with other applications we use such as Office 365
CONSLive updates when integrating with Office 365 username and passwords
Andrew
Information Technology and Services, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed September 2023
A must-have platform for MSPs
I use Hudu constantly every single day; it is the first LOB application I open in the morning and the last I close. Accessing information stored in Hudu is critical to the completion of every single help desk job I see to and is the foundation of our business.
PROSEase of use and navigation, Hudu integrates with multiple other top-tier platforms allowing for seamless management and workflow. Baseline reporting from the dashboard is a great feature to access critical information at a glance.
CONSNavigating information can be difficult if other internal users are not trained or informed on using a recognised naming convention.