9/10, I haven't had any major problems with the software. Theres not too many glitches, and like I said prior if you put the effort into it, it is 100% worth it. No question. Not only that but you have a great support team to back you up, whether you're a techy or not they can really shed some light.

Phenomenal Software, it should replace everything that a construction company uses. I get that some dont like moving forward to tech, but once you actually put the work into BT to use it, it makes everything so much faster and coordination is top-notch. The fact we can give homeowners access to see whats going on construction wise saves us time and stress. We generally dont need to communicate basic things to them, they can see it for themselves!

The selections software is still a little bit limited, takes hours of work. Some sort of master template to feed everything would be amazing if it could be implemented in the future. Also the loading glitch, and how I have to "click X" to search another property. Can make going through several properties fast to a chore since it has to refresh so many times.

Last year when we first were shown the program we decided not to go forward. Now our that our company has grown, we see that BuilderTrend will be crucial for keeping ourselves and our crews organized. The rocky portions of the software do not outway the usefulness to our company. There is a learning curve and a lot of things to iron out as we implement it, but I can see it being a huge asset compared to other programs once we nail it down. On top of that, I know their team will keep improving the features and adding more features to a program that is already rich with features.

The best feature in this program is communication and scheduling. Also, where other programs have to borrow from many 3rd party programs to achieve their functions, this program is able to incorporate all in one. We are using it for every step of the construction process, from sales to estimates, to job management and scheduling and invoicing. Other neat features include requesting bids to subs and vendors within the program, financing for customers, interactive and customize-able selections for customers within the program. There are other features not mentioned in this review as well. The main point is that this program offers all management needs for builders and contractors, and the software team continues to update and add features according to the requests and needs of those who are using the program. Also, where competitors charge extra for each user, this company includes unlimited users in their package, as well as unlimited subs and vendors. Some of the functions you would have to pay extra for in other programs like scheduling for crew etc. are included in their main package. Therefore the price, and what you get for your money is way better.

This software is a little more difficult to learn than other competing programs, due to it's complexity and depth of features. At times it's a bit overwhelming, though that is to be expected with the level of depth. Also some other programs have a general appearance which makes the program more inviting and user friendly. That being said, we still moved forward with this program because of the need for more features without having to pay all the extra money. One feature they really need to improve is their proposal builder. They have good formatting options and cost codes/ item catalogs where you can build price lists within the system, but when you add items into the estimate or create a big template, when you want to go and edit info like quantities etc. you have to go through an ocean of items that are not clearly formatted (they have a worksheet tab for editing items, and a format tab for grouping and changing layout for final appearance, but the worksheet portion is unformatted, and in the format section you cannot delete items or change them at all. Therefore I found the proposal functions to be a bit rocky to deal with. However, buildertrend users can vote on improvements for the program and so there is at least light at the end of the tunnel.

When it works perfectly it has helped our 3 offices in 3 different locations communicate better and know what each other are doing on projects. We have just had to take more longer steps to make sure everyone is getting the correct information and making sure the information was passed onto the next person.

It is better than most I have worked with. It is very easy to understand without having to use codes to get into sections.

It tends to freeze a lot when I am uploading documents . I have noticed that when I am inputting information it doesn't always save despite hitting the save button numerous times. Thank goodness one of my employers knows this programs faults and doesnt think I am not doing my job correctly. Although it has caused issues with other management wanting to know why certain projects were missing items that I know I completed. Another issue that would make my and many others very frustrated is when we have worked with a client and sold a job then we get another project from the same client on the same property months later we have to create a whole new lead and copy and paste all the information on the old lead and paste it into a new lead in order for us to be able to create a new job. It is very time consuming to do this. It would be great if there was some way we could attach or add another job to the same lead and be able to create another job from the same lead without all the copy and paste steps we have had to do. Also when I am creating a todo on the bottom it asks which salesperson is this job from so I select it. If I do not add the salesman to job assigned to he will not be able to see what is happening with the job. It would be great if I could just hit the button on the bottom where I select the salesman and he automatically will get a notification and access to all information on this job instead of me having to assign it to him and select him on the bottom as well.

Overall, BuilderTrend seems like it could be a good solution for companies that build homes or do other large projects like that with subcontractors. It definitely is not designed for companies that do small jobs or many jobs with one client. Be ready with questions when meeting with your BT rep during your 90 day trail time. Have them show you how things are done so you understand how it works 100%. There were a few features that were promised to us, but then when we asked more specific questions, it turned out that those things were not as promised. However, probably a great tool for a general contractor needing to stay organized and wanting to stay transparent to clients!

- Time tracking with overtime automatically calculated. - Job costing with custom jobs/types. Can generate reports so you can see effectiveness of employees. - Different views for job schedule which can be nice - calendar, agenda, gantt. - Can store unlimited photos, videos, and documents. All are organized in folders and can be shared with the client easily. - Can assign multiple employees to jobs as well as subcontractors and their prices and information. - It will show your current costs, so you can see how much the job is costing the client in real time. - Most everything is customizable and template based. - You are assigned a specific rep from BT that will answer all questions and do live training with you - Very helpful. - There are a fair amount of videos available online from other users who are also using the software. - Effective for companies that deal with large jobs with many moving parts and subcontractors. - Client portal for each job that includes notes, pictures, videos, progress, invoices, etc. This all can be hidden from clients as well and customized to how much information you are wanting to share.

- Calendar feature doesn't allow you to drag and drop jobs or scheduled items and also allow clients to view it. You can either drag and drop or have it be viewable to clients. This is fairly simple to switch back and forth, but it adds extra steps. - App is not user friendly for employees or technicians. There are too many buttons to press. - This software only works well for companies that handle large jobs that are long term with many elements. - To-do's are fairly simple and not well designed. Great that you can add photos, videos, docs to each checklist item. But there's only 1 checkbox per item, no title for the item, and no way to make the to-do list required for employees. - If you don't press "save" after uploading photos/videos or writing notes, they will disappear and you can easily erase notes. No window that reminds you to save work before moving on. - Extremely job-based. You must chose the job and then you can view schedule, clock in, add notes, complete checklist, etc. Not easy to view all jobs at same time. - No line items for invoices. - Client portal is set up to be job-based and not client-based. That means every job will have to have a different username for the client to log into. - Overtime that is automatically calculated doesn't automatically calculate a higher rate on the client's budget. - Learning curve is overall fairly steep. As a fast learner and pretty technically able, it took me a while to figure out how the software worked. Not super intuitive. - Not a very updated or attractive look.