About Endicia

Endicia is a shipping solution that helps businesses of all sizes streamline the processes related to order fulfillment including label printing, address validation, delivery and more. It allows users to choose suitable pricing based on business shipping rules and customer preferences.

Endicia enables businesses to automatically generate USPS- compliant labels and documentation for domestic or international orders. The built-in address cleansing functionality allows users to check and validate customer addresses, reducing the number of undeliverable parcels. It lets managers and leaders monitor operations across multiple workstations and warehouses on a centralized platform. Additionally, users can schedule carrier pickups and provide customers...


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15 Reviews of Endicia

Average User Ratings

Overall

3.75 / 5 stars

Ease-of-use

3.5

Value for money

3.5

Customer support

3.0

Functionality

3.5

Ratings Snapshot

5 stars

(31)

31

4 stars

(16)

16

3 stars

(13)

13

2 stars

(3)

3

1 stars

(10)

10

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 15 results

January 2019

User Profile Picture

Kelsey from Totes Addicted

Verified Reviewer

Company Size: 51-200 employees

Industry: Retail

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

2.0

Functionality

5.0

January 2019

Great for Home Businesses

GREAT alternative to other postage printers, easy to use, but poor customer service.

Pros

I love that Endicia is an easy way to print my postage at home, PER USE, and does not require subscriptions like some other competitors (like Stamps.com). Their software is easy to use and very compatible with my DYMO postage printer.

Cons

I hate that when the printer jams up, it is like pulling TEETH to get a refund from Endicia. To date I've wasted about $50 in postage that was never refunded to me because copies of the misprinted postage was not deemed satisfactory by the company. So be careful when you print- because their policy is pretty much "if you mess up you are SOL." It's also impossible to get a real human to talk to to argue with.

June 2019

Nate from FOXPRO Inc.

Company Size: 51-200 employees

Industry: Sporting Goods

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2019

Great, Simple, Software

Pros

Allowed us to easily import orders from QuickBooks and process USPS labels very efficiently. Shipping internationally through USPS is a breeze. Easily create return shipping labels.

Cons

The online reporting isn't as detailed as I would like but provides all the basic information you would need.

Reasons for Switching to Endicia

Endicia worked much better with the way we wanted to process orders in QuickBooks.

June 2021

Jeff from Positive Action for Christ

Company Size: 11-50 employees

Industry: Publishing

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

June 2021

Endicia is a great tool for your warehouse

Using Endicia as an integrated part of our shipping software has saved us time and money. The third party insurance coverage that is offered through Endicia is a savings and though we have only had 1 or 2 instances when the packages were never found - it has worked well. Using the Endicia software has also been a benefit to our employees when they needed to ship a non-customer package. Endicia has been helpful for processing our customer orders and it helps us keep track of the packages in a timely manner.

Pros

Endicia was very easy to use. We use it as an integrated part of another piece of software for shipping packages from our warehouse. The integration allows us to ship packages via the US Post Office and get discounted pricing as well as tracking and a third part insurance option. Using these features is usually no more than click the link/button. We really love saving money as we ship with the US Post Office. The process for tracking (or in the rate instance filing an insurance claim) is simple - again you click a button.

Cons

The Endicia search feature is both nice and yet frustrating. It is great that the search will look for anything - a zip code, a name, a city - but then trying to narrow down the search to specific dates is very frustrating. They appear to be working on updating some reporting for delivery exceptions - but they don't quite have it functioning so the data is all relevant. For example, I don't care that I had delivery exceptions LAST YEAR - I am concerned about the packages that were sent out last week.

August 2020

Lee from Your Business Matters

Company Size: 2-10 employees

Industry: Financial Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

4.0

Functionality

5.0

August 2020

Long Time User

Been using Endicia for over 15 years. Used to recommend to everyone. Now looking at alternatives. Since purchased by Stamps.com program has gotten steadily worse. We paid annually and they started charging us monthly even though we were paid till 2021. Had to file complaint with BBB to get problem resolved. The online webserver is glitchy.

Pros

Print postage on envelopes without needing a postage meter Print postage labels for flat rate envelopes the pricing discount That we could purchase/license software ANNUALLY instead of having to pay a monthly fee. Program was installed and updated on individual computers

Cons

Annual plan no longer going to be offered and will have to pay monthly fee. Accessing online webserver every time I want to print postage to an envelope.

Reasons for Choosing Endicia

We could print postage at our desk without a postage meter. We could print postage directly on envelopes. It was EASY to get refund of postage misprints. We could renew software purchase ANNUALLY instead of monthly.

July 2021

Natsumi from Nina Minagawa Psychological Services

Company Size: 1 employee

Industry: Health, Wellness and Fitness

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

5.0

July 2021

good app for professional shipping

Used Endicia for more than 10 years and will keep using it. There is no difficulty, everything runs smoothly.

Pros

Easy to use and track for business with a compatible price. It is very stable, rarely breaks down. Good.

Cons

Hope to increase maximum funding amount. Option to auto backup the data to use less resource from computer.