About Sortly

Sortly Pro is a cloud-based inventory management solution that caters to small and midsize businesses across various industries. Key features include activity tracking, location tracking, inventory management, barcoding and audit trails.

Sortly Pro enables users to add notes or tags to items, which helps them to search and track items by quantity, price or product information. Users can highlight photos to pinpoint a specific object and back up their data and resources. The solution also allows users to print customizable QR labels for items and scan UPC, ISBN and EAN barcodes to search for specific items.

Additionally, users can send reminders for loaned items, return dates or warranty expirations and import CSV files. M...


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14 Reviews of Sortly

Average User Ratings

Overall

4.35 / 5 stars

Ease-of-use

4.5

Value for money

4.0

Customer support

4.0

Functionality

4.0

Ratings Snapshot

5 stars

(41)

41

4 stars

(29)

29

3 stars

(7)

7

2 stars

(0)

0

1 stars

(2)

2

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 14 results

January 2019

User Profile Picture

James from Paragon Farms Ltd.

Verified Reviewer

Company Size: 11-50 employees

Industry: Farming

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Functionality

4.0

January 2019

An excellent and simple app to manage inventory.

Overall, I'm extremely happy with the software. Its created efficiency within my business and has saved me a lot of money on part runs for items that we already had in inventory. I would highly recommend this software.

Pros

What I like most about the app is how simple it is to use and categorize product. As a small business owner, I was having a tough time trying to find an inventory program that fit out business needs. Once I found Sortly Pro, it streamlined our business and created efficiencies company wide.

Cons

The only negative I have experienced is with the lack of instant notifications. I wish it notified the administrator or owner when specific items are pulled from inventory. A suggestion would be to include this as an option when entering inventory into the system.

January 2019

User Profile Picture

Ali from August Interiors LLC

Verified Reviewer

Company Size: 2-10 employees

Industry: Design

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

January 2019

Great platform, but still needs work

I am a home stager and after trying several other inventory platforms, Sortly Pro was my favorite. I am frustrated with some basic features that it lacks, but overall, it does what I need.

Pros

I love that it is simple, user-friendly, and very ascetically easy to use.

Cons

There have been several simple updates that I have requested to customer service. I think for a program specifically designed to track inventory, specifically inventory that moves from location to location or customer to customer, then all inventory should have a 'home' or 'original destination' file so that when it is done at a location or customer then you simply click 'home' and them item goes back to it's original file. For example, I have upwards of 20-30 items that go to a client at one time. When they get returned to my inventory, I have to manually send them back to their original folder one by one. Yes, I can do bulk move, but I have nearly 100 'original destination' folders because all my inventory is categorized in folders. So I have to move the sofas to the 'sofas' folder and the lamps to the 'lamps' folder etc. I would like to be able to 'bulk select' and 'move to home folder'. Also, the option to drag items from one folder to the menu on the left would also help expedite daily actions.

August 2021

Brianna from Upstaged Denver

Company Size: 2-10 employees

Industry: Real Estate

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

1.0

Customer support

1.0

Functionality

1.0

August 2021

Absolutely no customer service

Pros

Pictures. Would be relatively easy to use with Pugh all the glitches

Cons

Have had nothing but problems with this program. It is very simple programming errors that they seem not to care about or address at all. Every time we have had issues, we try to call, but there is no number they just make you email. However I receive a response saying they will get back to us and then never respond from there. We are basically just communicating with a computer system with no human interaction. Problems we have: (1) website doesn’t communicate with app and is severely delayed. (2) Items don’t update when you edit them. For instance, I change a quantity on an item, press save, and it doesn’t update. Have to do that about ten times or more for it to register. Causes major problems. (3) when you move like items back into a folder, they don’t merge. So if you have 2 of the same item, move one over to a stage, and then move it back, it duplicates the item instead of merging back with the original. OVERALL LOTS OF PROBLEM AND ABSOLUTELY NO HELP ON BEHALF OF SORTLY. IF YOU ARE LOOKING FOR A BASIC INVENTORY SYSTEM WITH LOTS OF GLITCHES, THIS IS FOR YOU!

January 2019

Maria from Protec Dental Laboratories

Company Size: 201-500 employees

Industry: Medical Practice

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

3.0

Value for money

2.0

Customer support

3.0

Functionality

3.0

January 2019

Has lots of potential, but is lacking a bit of common sense

It has been a process. I would love to be able to do a full switch of our inventory into the system however, it is difficult as there can be lots of mistakes that can happen that are difficult to track meaning that it is nearly impossible to reconcile properly.

Pros

When I was looking at the program prior to committing, the advertising and sell guide was impressive.

Cons

It is not easy to use. I find it frustrating often and it is difficult to find support. There are times when I need support right away and I have to "schedule" a meeting.

February 2021

Stephanie from Enerstar Rentals

Company Size: 51-200 employees

Industry: Oil & Energy

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Functionality

5.0

February 2021

Amazing Inventory Tracking

I LOVE how Sortly can reflect exactly what my company specifically is looking for. It is a program with user ease in mind. The customer service support team is also spectacular and they are always able to answer any problems I may run into.

Pros

I love the ease of use, cost, and different functions of the program. It is so simple to customize how this program works.

Cons

I do not have any complaints about this software, rather of short comings. I wish the program was able to be imported into QuickBooks on the server based platform.