Hi Daniel, Thank you for your review of WordUp. We're so glad to hear that you're enjoying the app. Customer support received a score of 0 from you. Our customer service team is always looking for ways to improve. If you have any feedback, we'd love to hear it. Could you please let us know why you rated our customer service so low? We take all feedback very seriously, and we appreciate your help in making WordUp the most effective it can be.

Replied September 2023

Dear user, Thank you for sharing your thoughts with us! We're delighted to hear that you appreciate the AI assistant and the comprehensive review plan we offer. Your feedback about the appearance and user environment is invaluable, and we're constantly working to enhance the overall experience of our platform. We will certainly take your suggestion into consideration for future updates. Thanks for making the switch to our service, and we hope to continue to meet—and exceed—your expectations. Best regards,

Replied March 2024

Thank you so much for taking the time to provide feedback on our software. We're delighted to hear that you're enjoying it. Regarding the difficulties you faced during the signup process, we sincerely apologize for any inconvenience. We're committed to providing a smooth experience for all our users, so your input is critical in helping us improve. Our technical team has been notified and will work diligently to resolve the issue you encountered on the last signup page. If you have any further details about the problem, or if there's anything else we can assist you with, please don't hesitate to reach out. Your continued satisfaction is our top priority. Thank you again for your support and for helping us make our software even better.

Replied December 2023

Thank you so much for your thoughtful feedback and the glowing review! We are thrilled to hear that you're enjoying the journey of building your vocabulary with our app. It's wonderful to know that the variety of our exercises and our level-dividing method are contributing positively to your learning experience. We're also glad to hear that our support team has been responsive to your needs, as we strive to provide quick and helpful assistance whenever it's required. Your satisfaction is our top priority, and receiving comments like yours motivates us to continue enhancing our app and services. Happy learning, and should you have any more feedback or need further assistance as you progress, please don't hesitate to reach out!

Replied April 2024

Dear User, We are thrilled to hear about your language adventures with WordUp has sparked joy in your learning experience. It's fantastic to know that our interactive sessions have contributed positively to your language acquisition and that you find our pricing convenient. We also appreciate your feedback regarding browser compatibility. Our team is continuously working to improve the user experience across all platforms, and your insight is invaluable. We aim to ensure that WordUp is as accessible and seamless on other browsers as it is on Chrome. Please look forward to future updates with enhancements reflecting your valuable suggestion. Your comments truly encapsulate the benefits that we strive to offer to language enthusiasts like you. Thank you for choosing Word Up as your trusty language learning companion. We hope to continue to be a part of your enriching journey across different cultures and tongues. Warm regards, The Word Up Team

Replied May 2024