Abacus Private Cloud
About Abacus Private Cloud
Abacus Private Cloud Pricing
Please contact CARET for pricing details.
Starting price:
$200.00 per year
Free trial:
Not Available
Free version:
Not Available
Most Helpful Reviews for Abacus Private Cloud
1 - 5 of 116 Reviews
Michaael
2 - 10 employees
Used less than 12 months
OVERALL RATING:
2
Reviewed May 2021
Worst business decision of my career
Ada
Verified reviewer
Law Practice, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2018
A Robust solution for today's mobile office needs
Customer rep went above and beyond for me. He did the following for me: He helped me update a laptop running remote access to the APC Cloud so the toolbar could be updated to include a size retractable feature; reinstalled the Message Slips icon; updated java; and created access in the APC to scan folders located on the local computer for 2 laptops accessing the APC. He also recommended the use of micro SD cards to expand storage capabilities for the laptops included in our Abacus subscription. This was really important because these laptops have limited resources and performing Windows updates was becoming impossible. Rep did all of this without missing a beat. Our lives were made a whole lot easier today because of rep' diligent help! Thank you so very much!”
PROSThe software has a wealth of features that can make tracking cases and billing so much easier.
CONSIt does take a while to learn most of the features but it is worth the time.
Jennifer
Law Practice, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2020
Fantastic cloud product
I am very pleased with this product.
PROSI was worried about transitioning all of our data to the cloud but could not be more pleased with this product. I especially love the ability to work from any computer anywhere. The product is stable and reliable.
CONSThere were some things that did not transfer from our prior legal software but the important things all transferred.
Reason for choosing Abacus Private Cloud
This checked off all the boxes for all the things that we were looking for.
Reasons for switching to Abacus Private Cloud
Time Matters had many glitches and was not reliable. The system would crash often. Plus, they did not have case management software that we needed.
DAniel
Accounting, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
3
EASE OF USE
4
VALUE FOR MONEY
2
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed March 2020
Happy about the effort and response.
A roller coaster ride. There are good and bad things about this set up and company. I know they went through some growing pains themselves and we road along with them. I fee like they are heading in the right directions and making progress.
PROSIt is cloud based Uses the remote desktop system Creates a remote environment to function in. Security Support response has been getting better each year.
CONSThe overall cost is twice as much as everyone else. The control over the Office 365 account makes it difficult to efficiently function with our growing company. There have been features with the office 365 account that we would like to explore but can't because of the lack of control we have over the account. The constant issues that come up where the issue is tied to server resources or the lack there of. After two years I would hope the server needs were more dialed in. I also don't get the feeling that anyone takes the time to understand a 3rd party software. We use Lacerte, along with "1000" other clients, and there doesn't seem to be a Lacerte expert nor is there a partnership with Intuit to install it correctly in a terminal server environment. I have had 4 different people install lacerte it different ways (on the X drive, on the C drive, on a separate SSD drive,)
Reason for choosing Abacus Private Cloud
At the time the promised services were appealing for what we were trying to accomplish. Price point made sense because we "wouldn't need" internal I.T support. We later found out that wasn't the case.
Reasons for switching to Abacus Private Cloud
Abacus bought out Cloud Nine and initially made aggressive promises about their company and system. Our biggest regret is signing a long term contract with them.
Autunm
Law Practice, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
2
FUNCTIONALITY
4
Reviewed March 2020
Cloudbased for Times Such as These
Fully mobile cloud base and exactly the same no matter where you use it. I love the feature that prompts you to bill.
CONSIt can be glitch-y and hard to get a person to understand the issues when you call customer service. It is expensive.
Vendor Response
Hi Autumn, Thank you for your feedback. We greatly appreciate it! Would you be interested in being one of our featured customer stories? We are hearing countless testimonials about our APC environment due to the current state and we want to share your experience! Let me know what you think! Natalie Lara The AbacusNext Marketing Team
Replied March 2020