HighQ
About HighQ
HighQ Pricing
From document management to workflow automation, HighQ has the tools you need to strengthen and streamline the way you work. Three Plans Available: HighQ Essentials: Choose this plan for improved document management and team collaboration. HighQ Advanced: Choose this plan for project, portfolio, litigation, and transaction management. HighQ Premium: Choose the premium plan for enhanced productivity and workflow automation. Users and storage: Each internal user is allocated 1 Gb of storage as standard. The Extranet option of each package includes access for external users. We offer 5 external users for every internal user license purchased with the Extranet option. Additional users and storage can be purchased as an add-on. Contact HighQ for more detailed pricing information.
Starting price:
$1.00 one time
Free trial:
Not Available
Free version:
Not Available
Most Helpful Reviews for HighQ
1 - 5 of 39 Reviews
Chi Wai
Verified reviewer
Information Technology and Services, 51-200 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed November 2022
HighQ for Contract Management
Please add a tracking feature to notify the expiry date of the contract.Then I will know when to renew a contract.
PROSSingle portal to manage all the contract which provides easier management.
CONSThe email notification does not has any value to me. I have no idea what it is for!Please improve the notification with meaningful description and a valid link for me to follow up.
David S
Legal Services, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2021
HighQ Collaborate-Exceptional for Internal and External Team Collaboration
I can only provide high praise for the solution - which is simple, robust and elegant - and for support and client success representatives that we work with.
PROSI and our Firm have used HighQ Collaborate since the fall of 2014 and have found it and the support team behind it to be consistently exceptional. There just isn't any other solution out there that truly measures up for administrators and end-users alike. It is both robust and user friendly. We rarely have to provide end-user training for this solution and have not sacrificed but only gained functionality. Few software solutions measure up to this one.
CONSI promise that I am just a client and am not on the payroll for TR/HighQ. This solution has very few flaws and TR/HighQ support does a fantastic job of listening to their clients and providing regular updates that are based on user community recommendations. They have excellent systems for this which include an online dev community and a solid knowledgebase that can be searched and referenced. That being said - there is one thing that I still wish they would get right... When creating a "choice list" for an iSheet there isn't an easy way to add a long list of items (something that SharePoint lists do exceptionally well). This would be beneficial if you wanted to create a list of 50 states for a choice list or if you had a client that had 100's of facilities that you wanted to make available in a choice list drop menu. These unfortunately have to be entered individually and manually. Also when adding a new entry (e.g. if a client acquires a new facility) the admin has to add it to the bottom of the list and then manually sort it up to its proper alpha-order spot in the long choice list. These tasks can be time consuming but are usually rare and one-off activities. While they are annoying - they are miniscule concerns and the massive benefits of this tool far outshine these small burrs.
Reason for choosing HighQ
Ease of use, better administration capabilities - all around better solution that I believed our legal teams and clients would enjoy using. That proved to be correct.
Reasons for switching to HighQ
The HighQ Collaborate solution was a better fit for our needs and required significantly less administration.
Vendor Response
Hi David - Thank you for your positive review of HighQ! It's great to hear that our solution is intuitive for your end-users to reduce the need for training. We will pass along your helpful feedback for a more simplified iSheet "choice list" experience to the product team. We appreciate your continued partnership and for being a valued Thomson Reuters HighQ customer.
Replied January 2022
Sandra
Real Estate, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed November 2023
Horrible service
i contracted with them to deliver ISA services, i was given a commiment of when to start and how many calls and hours to prospect, none of teh agreemnt was deliver, they came with a full of excuse, as to why they had not stared, cancel apts, refused to respond to my questions and concerns when i cahllenged them
PROSi reach out to them they made tons of commiments which none were deliver
CONSthey lied, they make empty primises and never deliver
Emily
Information Technology and Services, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2019
Can't live without it!
Our overall experience has been hugely valuable to our department. It has saved our team hundreds and hundreds of hours over the years and we can't imagine going back to the way we worked before.
PROSWe use this software to automate client intake and to generate Official Rules for game promotions. It has enabled our team to handle our large workload in a faster, more efficient, and streamlined way than ever before. We love being able to have a plain-language, easy to understand, questionnaire that still gets us the information we need to populate legal documentation and our clients love it too! Utilizing business rules for different templates allows us to calibrate and spot higher-risk legal issues and ensure we are spending our time on higher business value programs.
CONSWe have had a great experience with Contract Express and there really aren't many negatives. To new users, I would say that the coding can take some time to learn if you are going to do it yourself. There are also some limitations in the design/flow/customization of the questionnaire but it's things that would be more "nice to have" and are not a requirement to using this software successfully.
Vendor Response
Dear Ms. Peck, Thank you or your glowing review of Contract Express! We are elated to hear the software has enabled greater efficiency for you internally and for your clients as well. Thank you for being a valued Contract Express customer!
Replied December 2019
Maria
Internet, 501-1,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2019
Great software!
Digital River has very complicated contracts. This tool has helped us and our sales team more easily, efficiently, and quickly generate their own contracts, with all of the right reviews and approvals to ensure full compliance.
PROSThe ability to (1) easily generate complex contracts; (2) the negotiation feature to ensure all changes are caught and accounted for; (3) the manner in which generated contracts are able to be routed for approval to different individuals/teams, if/when it is required; and (4) the great help and support from their customer service team.
CONSIt is a little difficult to learn how to create contract templates without some training.
Reasons for switching to HighQ
Contract express had more to offer.
Vendor Response
Hello Ms. Kouchis, Thank you very much for your positive review of Contract Express. We are delighted to hear it's been instrumental in self service contract creation while ensuring compliance as well! Thank you for being a valued customer!
Replied November 2019