Jarvis Legal

RATING:

4.1

(6)
Overview

About Jarvis Legal

Jarvis Legal is a legal practice management system designed for small law firms and solo practitioners. The software features include automatic time tracking, document management and reporting, client and case management. The application is web-based and allow users to work in offline mode via JarvisDrive desktop and later on synchronize data with the server after being connected to internet. Jarvis Legal provides a collaborative document automation system where users can draft documents with fellow co-counsels in real time, leave comments, and view a change-timeline. The solution offers a client portal that allows clients to view and pay bills online, as well as exchange documents with the attorney. The application keeps track of time spent by practioners on each ...

Jarvis Legal Pricing

Free: Up to 5 cases Premium: $35/user/month billed every other year

Starting price: 

$35.00 

Free trial: 

Available

Free version: 

Available

Dashboard

Jarvis Legal Reviews

Overall Rating

4.1

Ratings Breakdown

Secondary Ratings

Ease-of-use

4

Customer Support

5

Value for money

3.5

Functionality

3.5

Most Helpful Reviews for Jarvis Legal

6 Reviews

Isabel

Used free trial

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

Reviewed June 2015

Super efficient yet super easy to use

I've been using Jarvis for about a year and I'm beyond satisfied with the platform. My paralegal loves how simple it is to bill clients and follow up on payments. Personally, I love to have my cases and clients information as well as my documents always with me on the go in my smartphone. The interface is both user-friendly and elegant. I also love the availability and reactivity of the customer support team. Jarvis has become a key asset for our entire firm.

Kathleen

Law Practice, 2-10 employees

Used daily for less than 6 months

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed December 2016

Working with Jarvis Legal

The law office has been working with Jarvis Legal for almost a year. The support to get started and throughout this year has been excellent. It is extremely user friendly and interfaces well with other products (i.e. Outlook). It has made communication with clients better and easier. The focus is on collecting data on cases and clients, generating invoices and emailing clients. Would give it 5 stars, if some data could be exported into excel.

PROS

Ease of use User interface Customer support

CONS

Few reporting features on cases or clients beyond invoices. It would be nice to be able to generate statistics or an excel list of phone numbers and addresses

Blair

Law Practice, 2-10 employees

Used daily for less than 6 months

OVERALL RATING:

2

EASE OF USE

2

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

2

Reviewed May 2017

Can't handle the switch for an established firm, maybe good for a starter

If you are starting out as a solo practitioner this might be a good product (though we've been with them for 2 weeks and still the mobile app is down). But migrating 20 years worth of data over from our prior billing program has been an absolute disaster. JL can't handle the load.

PROS

Clean appearance, visually appealing; very helpful customer service, above and beyond the norm, sensible construct.

CONS

Migration was horrible, mobile app broken for two weeks, works intermittently, fails on many levels.

Marc

Law Practice

Used less than 2 years

OVERALL RATING:

4

EASE OF USE

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed September 2015

User-friendly billing tool

PROS

Easy to customise, lots of options, reliable, easy to use on iPhone, responsive helpdesk

CONS

Not much. I did spot some minor bugs but they have been constantly improving and upgrading the product, taking advice from lawyers along the way so it has become a bit our product so to speak.

Billie

Used less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed March 2018

Jarvis Legal is an excellent app for a moonlighting attorney with just a handful of clients.

PROS

Jarvis Legal is an inexpensive option for an attorney just starting out. It allows matter management integrated with contacts and calendars, all on a smartphone.

CONS

Jarvis Legal can be cumbersome for a heavy workload. The app is not terribly intuitive, making it necessary to input entries that feel as though they should self-populate.

Marc

Used free trial

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

Reviewed June 2015

inexpensive, easy-to-use, cross-platform, time-saving and reliable tool

Adopting Jarvis changed my life as I discovered that you can record your time sheets from anywhere and any tool while my former billing tool obliged me to come to the office and use a PC instead of my mac. Apart from that, I love the customization of invoices and appreciate all regular improvements of this billing system. The customer service is fast and cares.

6 Reviews