About Botmaker

Botmaker is an advanced conversational platform that allows you to give smart and fast answers to your customers in all digital channels and manage all your conversations in one place. Build digital experiences with hybrid bots and live agents. Grow your business with automated solutions for chat commerce, customer service, and help desk operations. Through artificial intelligence and machine learning, the platform allows you to understand and anticipate your customers' needs and requests whether it's a voice or a text message. We are WhatsApp Official Solution Provider, Meta Business Partner, Google Partner and Apple Messaging Service Provider.

Botmaker Pricing

Free trial:

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Free version:

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Different channels in one place - Have all of your communication channels integrated in one platform only.

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Botmaker Reviews

Overall Rating

5.0

Ratings Breakdown

(1)

(0)

Secondary Ratings

Ease-of-use

Customer Support

Value for money

Functionality

Most Helpful Reviews for Botmaker

1 Review

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Austin

Verified reviewer

Pharmaceuticals, 51-200 employees

Used monthly for less than 2 years

Review Source: Capterra

OVERALL RATING:

EASE OF USE

CUSTOMER SUPPORT

FUNCTIONALITY

Reviewed November 2023

Botmaker, an easy to interact with - Chatbot

We've been pleased to be working with Botmaker, making use of a lot of their tools, having insanely good feedback and success from end-users POV, and making custom and powerful tools that are helping us in the development of Chatbots.

PROS

I think the most useful feature in Botmaker is the code writing support, it has an entire Node.JS environment that lets you further optimize and make tools to customize your chatbot. Also it's really really good to be able to have multi-chatbot configurations, completely functioning at the same time.

CONS

I think the documentation in botmaker is really lacking, maybe there needs to be an entire team documenting and releasing features that lets you use them. The customer does not have proper API and coding documentation.