Botsonic
About Botsonic
Botsonic Pricing
Starting price:
$16.67 per month
Free trial:
Not Available
Free version:
Available
Most Helpful Reviews for Botsonic
1 - 5 of 47 Reviews
Alfred
Verified reviewer
Information Technology and Services, 1 employee
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2024
Easy to use as drag and drop and go!
I have been trying to fins a bot like this for 3 months on youtube and no luck. I foun it with key words in Google. I already have it on my site and will buy if I get one project!
PROSThe ease of setup, coupled with an attractive free trial offering, adds to its appeal. Moreover, the sophisticated branding capabilities of Botsonic allow for seamless white-labeling, making it a valuable asset for enhancing our digital customer engagement strategy.
CONSAs a fairly new company it can be scary if they get bought out and my customers don't have a choice to stay or go. My goal is to cold call and sell the instalation and document uploads and settings for a small cost.
Reason for choosing Botsonic
Ease of use and no codeing, low startup, quick start, cut and paste into a web site.
Vendor Response
Thank you for your detailed review and for choosing Botsonic! We're thrilled to hear that our ease of setup and branding capabilities meet your needs. Your concern regarding the future is understandable, and we want to reassure you that our commitment is to our customers' success. Rest assured, we're dedicated to providing consistent, quality service you can rely on. Looking forward to seeing your projects thrive!
Replied February 2024
Lars Jarred
Verified reviewer
Computer & Network Security, 2-10 employees
Used weekly for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
1
FUNCTIONALITY
5
Reviewed January 2024
Perfect for what it is
I liked the configurability of the product a lot, it offers great support for our branding and it was easy to deploy the bot to our website with the information from our knowledge base.
CONSFree tier has a lot of limitations, adding our knowledge base was a bit hard as it required a sitemap in our case to prevent poor-content from slipping through.
Reasons for switching to Botsonic
I had more then 100 sources to provide the bot context with and on tawk this was not possible.
Vendor Response
We're pleased to know the configurability and deployment of our product met your needs seamlessly. We understand the limitations you've encountered with the free tier and are continuously working to improve the integration process, keeping in mind the balance between accessibility and quality. Your detailed feedback is greatly appreciated and helps us to enhance our service. Thank you for sharing your thoughts.
Replied February 2024
Jairus
Religious Institutions, 1 employee
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed March 2024
AI Trained On Own Data
I love the ability to train an AI to my own data, that's what I love the most.
PROSI like that I was able to train an AI to my own data. I also like that I can implement my own guidelines so I can customize gpt 4 to my own taste.
CONSThe very limited instructions and guidelines box.
Vendor Response
It's fantastic to hear that you appreciate the customization and training capabilities with your own data on our platform! We're taking note of your feedback regarding the instructions and guidelines to improve clarity. Your satisfaction and input are crucial to us—thank you for sharing your experience.
Replied March 2024
Tony
Real Estate, 2-10 employees
OVERALL RATING:
3
EASE OF USE
3
CUSTOMER SUPPORT
2
FUNCTIONALITY
3
Reviewed February 2024
Great tool
Ease of use and functionality and features.
CONSmore free messages for starting off as service to use.
Vendor Response
GPT We're glad to hear you find our tool user-friendly and feature-rich! Thank you for choosing us over Nexla. Your input on the free messages is invaluable, and we've noted it for our team to consider. We hope to continue to exceed your expectations!
Replied February 2024
Glenn
Management Consulting, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed February 2024
Almost Human
Overall, I've been transformed by my experience with Botsonic. Having said that, it's only the free messages offered through these reviews that keeps me going. The training stage uses a lot of messages. I wish I could just buy more messages without changing tiers.
PROSWhat I like most about Botsonic is about how, if you ask it, it will actually participate in instructing you on how to best instruct it. And, those instructions are spot-on. I was struggling for weeks with one thing and I told it I was frustrated and asked how I could possibly get it to learn given the constraints of AI. The answer it provided will brilliantly simple and worked immediately! It was so gratifying. I'm programming Botsonic to interact conversationally and, so far, it's doing exceedingly well. I almost feel like I'm talking to a friend. I love the ability to start with a template-free design, too, which decreases the tedious chore of trying to teach a Bot with baked-in rules to ignore those rules and do something else. Botsonic is my friend!
CONSSupport. While they are incredibly responsive at the macro level, building new features continuously, on the micro-level, they fall down a bit, sometimes never answering queries made either in the app or on their Slack site.
Reason for choosing Botsonic
Ease-of-use for a non-programmer. I can think logically, but don't know any code. Botsonic is easy to program.
Reasons for switching to Botsonic
Botsonic remembers its instructions. ChatGPT didn't. Simple as that.
Vendor Response
We're delighted to hear Botsonic feels like a friend to you! Your words truly highlight what we aim for—intuitive interaction and ease of use, regardless of programming skills. We also appreciate your honest feedback on support; we're constantly working to improve our response times at all levels. Rest assured, your comments are invaluable to us. Thank you for trusting Botsonic for your needs.
Replied February 2024