Elastic is an omnichannel chatbot platform for automated customer engagement. The platform enables businesses to deploy AI-powered bots on various channels, including WhatsApp, Facebook Messenger, Instagram and Google My Business, to engage customers. Elastic caters to organizations across industries like retail, banking, insurance, travel and more. The platform comes with conversational chatbots that leverage AI to understand customer queries and respond instantly. Key features include live chat to enable real-time conversations between customers and human agents. There is also a visual, no-code bot builder to create flows and deploy bots easily. Elastic provides pre-built, customizable solutions for different industries to accelerate adoption. Users can integrate ...