Floatbot
Overview
About Floatbot
Floatbot is a no-code conversational AI platform that helps businesses automate customer conversations across channels. The platform allows companies to build chatbots, voicebots and leverage AI to transform customer experience.
The key features of Floatbot enable businesses to increase sales, lower costs and boost productivity. The omnichannel chatbot can be deployed across 15+ channels like SMS, Facebook Messenger and WhatsApp. It has a self-learning NLP engine to understand conversations. The voicebot solution automates up to 90% of inbound and outbound calls using AI that can have natural conversations. The AI agent assist suggests real-time answers to human agents while they interact with customers, reducing call handling times. Floatbot also offers ASR as a servi...
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