eFront Software

4.60 / 5 (30)

About eFront


eFront is a cloud-based and on-premise enterprise learning management system (LMS) that provides certification management, content authoring and social learning capabilities. It allows learning monitoring, performance tracking and integrates with OpenSesame for purchasing of pre-made training courses. The platform is SCORM and xAPI compliant, features content management and has learning capabilities to manage learning administration and progress both online and offline. Users can build courses by re-using presentations and videos or by using content from different web sources.

Additionally, eFront provides social learning features such as forums, and e-commerce is enabled to support the external selling of created courses. Gamification is built in, and learning paths can be set and customized for each individual learner. Users can also customize web pages and portals with their own brand and logo. The solution provides a survey tool to collect and analyze survey responses.

Integrations include Cisco WebEx, Slack, MailChimp, PayPal and Stripe. Pricing is per month.



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Supported Operating System(s):

Windows 7, Windows Vista, Windows XP, Mac OS, Linux, HP-UX, AIX, Solaris, Unix, IBM OS/400, Web browser (OS agnostic), Windows 2000, Windows 8, Windows 10

30 Reviews of eFront

Average User Ratings

Overall

4.60 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(22)

4 stars

(6)

3 stars

(1)

2 stars

(0)

1 stars

(1)

Likelihood to Recommend

Not likely

Very likely

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Showing 1-20 of 30 reviews

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May 2017

Joe from American Water College

Company Size: 2-10 employees


Ease-of-use

5.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

May 2017

Generally Easy yet Powerful

Overall it has been easy to use and fit our needs to compartmentalize our users quickly. We have not even begun to use half of the features that are available just because the basics are so powerful. The reports can be quickly customized down to a specific user or course and all the way back up to total system logins and course completions.

Pros

Ease of course creation
Flexible content types
Custom user types
Notifications by email of course completion and certificates
Flexible pricing options
Easily segment department using branches and putting an administrator over each branch
Customize reports

Cons

Automatic updates don't always work
The notice of an expiring license is displayed in all branches (not just the main level)
Sometimes the backup is slow (which I believe causes temporary database "errors" that are resolved once the backup is complete)

Response from Fani of

Replied August 2017

Hello Joe! We're thrilled to hear that eFrontPro has been helping you to cover your training needs! Our team works hard towards this end. Also, you will be happy to know that with the latest release: - the automatic upgrade process is undergoing a refactor and will become more user friendly (and completely unattended) - License upgrade messages no longer appear in branches - Automatic Backups can be turned off from system settings, and one can perform them manually at a convenient time. Thanks a lot for sharing your feedback, it really helps us improve!

June 2017

Dennis from Sterling Technology Solutions

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

5.0

June 2017

Highly engineered software - meant for professional level online eLearning companies.

Robust and comprehensive platform - expandable by developers and more technical-minded staff, but also easy enough to set up and use out of the box for average level people.

Pros

We most like the flexibility and robustness of the software. So many times, with many types of software like this, you find out only in the middle of a project that it won't accomplish everything you want it to. With eFront, it is quite the opposite - you will probably not need everything available, but as your enterprise expands and grows, the feature are there - waiting to be utilized.

Cons

The user manual could be a lot more detailed. The software is proprietary, and very dependable, but we find ourselves contacting support many times to figure out where something is or how to customize something - the good news is, their support team is AMAZING and HIGHLY CAPABLE!! Very solid engineers and technical support.

Response from Epignosis of

Replied June 2017

Hey Dennis, Many thanks for your lovely feedback! We're very glad to hear that eFrontPro proved to fit your training needs this well! Our technical team is always here to provide solutions to your custom needs. Thanks again!

April 2018

Michelle from Biz

Company Size: 51-200 employees

Review Source


Ease-of-use

4.0

Value for money

5.0

Customer support

3.0

Functionality

4.0

April 2018

Excellent customer service through implementation.

Pros

We love the flexibility we had with this product. We had many options on how we can enroll our customer base, either through building individual course tracks or using the curricula for large volumes of customers. We also like the user interface and being able to customize it for our company. It looks good and user friendly for our customers.

Cons

Support is sometimes a challenge as they are located in Greece. If we have a support question in the late afternoon, we'll have to wait for a response the next morning and we only have an hour or 2 to be able to talk about it before they go home for the day.

Response from Fani of

Replied May 2018

Thank you, Michelle, for taking the time to review eFront and letting us know how useful it has been to your business. We’re pleased to hear you have found our product to be flexible and user-friendly. We’re also glad to inform you that we have extended our customer support hours from 2 AM EST to 6 PM EST to better cover our worldwide customer base. Thanks again for your review!

June 2017

Greg from IEP

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Functionality

5.0

June 2017

Most Flexible LMS Available

Only LMS I found able to achieve the high level of customization we needed for our implementation.

Pros

Full source code availability with pro services support make this the most flexible LMS for customized deployments. Able to achieve just about any kind of implementation, data collection, reporting, and UX desired. Incredibly good pricing model for corporate LMS deployments looking to own their final solution.

Cons

Implementation and maintenance requires an engineer on staff. Definitely for professionals seeking customizations vs. easy out of the box. Although they have TalentLMS as an option for that if desired.

Response from Epignosis of

Replied June 2017

Hello Greg, Thanks very much for your positive feedback and for taking the time to leave a review for eFrontPro. We strive to make our LMS fit every client's custom needs and we're glad it fit your training needs this well!

October 2016

KLEOPAS from Greek Welding Institute

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

October 2016

Simple but powerful

I use efront to perform examinations at the non-profit I am working for. After two years of using it I can honestly say that is one of the best choices. It is very simple to use without the need for technical knowledge and it has many different options for exam questions covering all that I need.

Pros

easy to use, simple user interface, creates random examinations based on given difficulty, automatic evaluation of the test, useful statistics, easy to track student progress and payments

Cons

Initial setup was a bit tricky and also importing content requires some coding skills.

Response from Epignosis of

Replied October 2016

Hi Kleopas, thanks for taking time to review our platform! We strive to make eFrontPro simple and easy to use, to ensure that our customers have a smooth user experience - and so that they won't need advanced coding skills for content upload. In any case, our customer support is always happy to help, should you need any assistance!

June 2017

Francisco from Calmon IT Pty Ltd

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2017

As a developer I can appreciate the user friendliness and speed

Pros

User Interface, it is very pleasant to use and the options are clear and well defined. I would definitely recommend.

Cons

Nothing really.... Probably could be a bit more affordable, but again you can you the community version or Talent LMS if budget is an issue.

Response from Epignosis of

Replied June 2017

Hi Francisco, Thank you for your lovely feedback! We're glad to hear that eFrontPro has proved to fit your training needs this well!! Many thanks!

June 2017

Theodoros from ALPHA BANK

Company Size: 5,001-10,000 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

4.0

Functionality

5.0

June 2017

The main concern of ALPHA BANK regarding the LMS was customization and the response was superb.

The software costed 1/4 in comparison to one of the leaders in the market platform we were using , and performed as good- if not better.

Pros

Flexibility
Custom user types
Branch Management
Open source technologies
Company's superb technical support

Cons

The build in reporting could be better.
Administrative module functions being not very evident are causing unnecessary calls to the technical department

Response from Epignosis of

Replied June 2017

Hello Theodoros, thanks very much for taking the time to review eFrontPro! We're glad that eFrontPro proved to fit your needs this well! Many thanks!

June 2017

Robert from Emberin

Company Size: 11-50 employees


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2017

Awesome Software

The support i get from Periklis is just awesome ..He always there to helo out in case of anything ..Keep up the awesome work .

Pros

We were able to customers everything we wanted ..We had searched many elaerning providers and most of them we couldnt customise the look and feel ..With plugins we can do anything ..

Cons

Its a bit pricy but worth it .If efront looks into the pricing that would make perfect ...otherwise i cant think of anything ..

Response from Fani of

Replied September 2017

Hi there Robert! Thank you for your lovely feedback! We're delighted to hear that eFrontPro's numerous customization options helped you cover your custom needs! Thanks a lot for your comments, they help us get better! Thanks a lot, Fani

May 2018

Felix from Corporación Estelio

Company Size: 11-50 employees

Review Source


Ease-of-use

3.0

Value for money

3.0

Functionality

3.0

May 2018

Is a great LMS for any large organization that needs to start deploy training content.

Pros

The gamification feature is excellent, the drag and drop funcionality in the course creation is very advantageous, Great customisable reports and notifications. Good pricing model for corporate, it fast and simple to navigate

Cons

the portal customisation is very limited. It takes a lot of technical computer knowledge to upload content and install the aplication. the software toolbar is not very user-friendly.

Response from Fani of

Replied May 2018

Hi Felix! Thank you very much for the positive review and the valuable feedback. It’s true that we have built eFront to be a super scalable enterprise-grade LMS, suitable for companies of all types, sizes, and budgets. To that end, we constantly work on making our product as customizable, intuitive and easy-to-use as possible. That’s why eFront comes with flexible deployment options, a user-friendly website builder, online CSS and JS editors, a powerful custom plugin API, an elaborate REST API and other similar features that allow for extensive modification and optimization, which have given plenty of our users the ability to adapt, in extreme depths, their portal to their needs. If there is any customization that you're missing please let support our team know so we can find a viable solution for you. Regarding the installation, we offer free set up and training sessions to make your onboarding as smooth as possible as well as unlimited free support throughout. If there is anything you need please don't hesitate to contact our support team.

December 2018

Ryan from Northwest UAV

Company Size: 51-200 employees

Review Source


Ease-of-use

4.0

Value for money

5.0

Customer support

3.0

Functionality

4.0

December 2018

Best bang for buck!

Tech support can be a bit behind other LMS options as this one is owned and operated from Greece.

Pros

The interface is simple. Essentially WYSIWYG. Admin is straightforward. I'd suggest that with some tech support at the outset, almost anyone could be trained to administer the LMS.